Help desk analyst

6 Digital Marketing Agency Inc. based in 6 George St S, Brampton, ON L6Y 1L9 is inviting applications from suitable candidates for the position of Help desk analyst who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate must work on various shifts.

Employer Name: 6 Digital Marketing Agency Inc.
Position: Help desk analyst
No. of vacancies: 1
Salary: $30.00 to $31.00 hourly (To be negotiated) / 30 to 35 hours per week
Employment type: Permanent employment, Full time
Location: 6 George St S, Brampton, ON L6Y 1L9

Job Description

  • The candidate will be responsible for responding to users who are experiencing difficulties with computer.
  • The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
  • The candidate will be responsible for providing advice and training to users in response to identified problems.
  • The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • The candidate must participate in the redesign of applications and other software.
  • The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
  • The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Job Requirements

  • The candidate should be fluent in English language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • The candidate should be accurate.
  • The candidate must be capable of acting on their own initiative.
  • The candidate must be well-organized.

Additional information

Work conditions and physical capabilities

  • The candidate should be able to work in fast-paced busy environment.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

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