Shift Manager – Fast Food Restaurant

FMI National Inc based in Stratford, ON is inviting applications from suitable candidates for the position of Shift Manager – Fast Food Restaurant who are self-motivated and have good interpersonal skills. Franchise Management Inc. (FMI) is one of North America’s largest Pizza Hut, KFC, and Taco Bell franchise operators. We also own and operate Panera Bread restaurants in Canada. FMI Group is pleased to own and operate over 360 locations in Canada and the United States. We take pride in attracting and developing talented team members and leaders – we succeed when our employees grow alongside us. We believe in serving our guests from the best restaurants and storefronts available.

FMI is constantly constructing and renovating restaurants and cafes. We maintain dominant brands that grow sales by reinvesting millions of dollars in our locations and local economies each year. For many years to come, FMI brands will be relevant and ready to grow. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to permanent employment or full time job. The shift timings include Day, Evening, Night, Weekend, Shift, Overtime, Flexible Hours, Early Morning and Morning.

Employer Name: FMI National Inc
Position: Shift Manager – Fast Food Restaurant
No. of vacancies: 2
Salary: $15.89 hourly for 32 hours per week
Employment Type: Full time, Permanent employment
Location: Stratford, ON

Job Description

  • The candidate will be required to supervise and coordinate the activities of staff who prepare and portion food.
  • The candidate will be expected to supervise and inspect tray assembly.
  • The candidate will be required to supervise and check the delivery of food trolleys.
  • The candidate will be responsible for preparing and submitting reports
  • The candidate will be required to maintain records of stock, repairs, sales and wastage
  • The candidate will be in charge of creating employee work schedules.
  • The candidate must estimate and order ingredients and supplies.
  • The candidate will be responsible for food service and quality control.
  • The candidate will be expected to determine staffing needs.
  • The candidate must be familiar with the establishment’s culinary genres.
  • The candidate will be required to assess performance of subordinates and authorize promotions, transfers and disciplinary actions.
  • The candidate must plan menus, determine food portion sizes, estimate food requirements and costs, and monitor and order supplies.
  • The candidate will be required to address customers’ complaints or concerns
  • The candidate will be required to train staff in job duties, sanitation and safety procedures.
  • The candidate will be required to prepare budget and cost estimates
  • The candidate would be in charge of establishing work schedules for employees and keep track of their performance.
  • The candidate will be expected to hire food service personnel.
  • The candidate will be required to ensure that standards of hygiene are maintained and that the restaurant complies with health and safety regulations
  • The candidate will be required to determine type of services to be offered and implement operational procedures
  • The candidate will be required to plan, organize, direct, control and evaluate daily operations.
  • The candidate would be responsible for managing and organizing daily restaurant operations with a goal of controlling costs and providing a high quality experience to customers.
  • The candidate would be responsible for delivering superior food and beverage service and maximizing customer satisfaction.
  •  The candidate would be in charge of regularly reviewing product quality and research new vendors
  • The candidate will be required to appraise staff performance and provide feedback to improve productivity
  • The candidate would be in charge of estimating future needs for goods, kitchen utensils, and cleaning supplies.
  • The candidate would be responsible for keeping track of employees’ hours
  • The candidate will be required to meet and greet customers, organise table reservations and offer advice about menu and other choices
  • The candidate must ensure that all licencing laws and other legal requirements are followed.
  • The candidate will be required to check food and ingredients for freshness.
  • The candidate would be responsible for implementing policies and protocols that will maintain future restaurant operations.
  • The candidate would be responsible for providing customer service
  • The candidate would be responsible for ordering ingredients in the correct quantities for the kitchen staff.
  • The candidate would be in charge of communicating with customers in order to solicit feedback and manage complaints.
  • The candidate would be responsible for controlling operational costs and identify measures to cut waste
  • The candidate will be required to provide leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Job Requirements

  • The candidate should be fluent in French language.
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate or equivalent experience
  • The ideal candidate should have a minimum 7 months to 1 year of working experience in similar industry.
  • The candidate must have the ability to supervise 5 to 10 people
  • The candidate should have a thorough Criminal record check.
  • The candidate should be bondable and easily communicate.
  • The candidate should be punctual.
  • The candidate should be accountable.
  • The candidate should be reliable.
  • The candidate should be energetic with a positive attitude.
  • The candidate must be able to remain calm in stressful situations
  • The candidate should give importance to values and ethics.
  • The selected candidate have to supervise and monitor work of other workers.
  • The candidate should have excellent time management skills and have strong organizational skills.
  • The candidate should be organized and flexible in nature.
  • The candidate should have excellent oral and written communication.
  • The candidate should be a good team player with enough interpersonal and judge-mental skills.
  • The candidate should have excellent customer service skills.
  • The candidate should have acute financial management skills.
  • The candidate must be able to supervise staff in a variety of areas of responsibility.
  • The candidate should have strong decision-making and problem-solving skills.
  • The candidate should be accurate.
  • The candidate should be proficient in Microsoft Word, Windows Excel, Access, Office and Outlook
  • The candidate should have good knowledge in electronic cash register and Point of sale system

Work Conditions and Physical Capabilities.

  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.
  • The candidate should be required to perform repetitive tasks on frequent basis.
  • The candidate should have an eye for details.
  • The candidate should be prepared for doing physically challenging tasks as part of daily work.
  • The candidate should be required to handling heavy loads as part of routine work.
  • The candidate should be willing to work in sitting, standing and walking position for long hours.
  • The candidate should be willing to work in standing position for extended periods.
  • The candidate should ready to work overtime if needed

Benefits

  • Under Health Benefits, the selected candidates would get Health care plan and Dental plan.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

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