Learning Designer – Product Training

lululemon is located at Vancouver, BC. The company is currently looking for applications for the role of Learning Designer – Product Training. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The employer is offering a full-time position.

Employer Name: lululemon
Position: Learning Designer – Product Training
Salary: $88,200 – $115,800  annually
Employment type: Full-time
Location: Vancouver, BC

Also hiring: Banquet server

Job Description

• The candidate must lead the design, development, and execution of learning initiatives supporting multi-year process and technology implementation projects while applying best practices in adult learning and personalization strategies.
• The candidate must create immersive and engaging learning experiences, including in-person and virtual ILT sessions, labs, eLearning courses, videos, presentations, and user guides.
• The candidate must conduct needs analysis and discovery sessions to identify performance gaps, learning opportunities, and recommend AI-driven learning analytics solutions.
• The candidate must coordinate, deliver, and lead training events, both virtual and in-person, during technology pilots and go-lives.
• The candidate must break complex systems and processes down into training modalities that are easily understood and retained by learners.
• The candidate must maintain and revise existing learning materials, considering specific audiences, learning modalities, and other learning considerations while identifying the most efficient way to achieve desired learning objectives.
• The candidate must ensure all learning content adheres to organizational learning philosophy, technical specifications, and brand guidelines, with a focus on global audiences.
• The candidate must design branching scenarios, storyboards, and scripts, and convert them into animated, interactive activities to support successful learning delivery.
• The candidate must establish and maintain relationships with cross-functional partners to meet project milestones in a dynamic environment.
• The candidate must collect and report on post-training metrics and incorporate feedback into future training iterations.
• The candidate must manage project timelines, deliverables, and stakeholder communications for multiple concurrent projects, demonstrating adaptability and influence.

Job Requirements

• The candidate must have a minimum of 5 years of experience in learning or instructional design, including needs analysis and solution design for global and diverse audiences.
• The candidate must have experience building content for large-scale programs focused on technology implementation, functional learning, and technical products and software.
• The candidate must demonstrate experience delivering functional learning initiatives for audiences in finance, merchandising, supply chain, or technology.
• The candidate must demonstrate proven ability to align learning solutions with business outcomes, particularly in performance-driven environments.
• The candidate must demonstrate advanced proficiency with digital authoring tools such as Articulate Storyline, Rise, or equivalent, video creation tools including Premier Pro and Synthesia, and learning management systems.
• The candidate must have strong communication, organization, and project management skills to manage multiple priorities and stakeholders, with demonstrated adaptability and stakeholder influence.
• The candidate must demonstrate advanced facilitation skills and experience delivering complex software training.
• The candidate must demonstrate curiosity and initiative in exploring emerging learning technologies, tools, and design trends, including microlearning, gamification, and adaptive learning.
• The candidate must have experience collaborating with subject matter experts and consulting with stakeholders on learning solution content and timeline.
• The candidate must hold a post-secondary degree in Instructional Design, Human Performance Improvement, Learning Technology, or a related field.
• The candidate must possess equivalent professional experience, which will also be considered.
• The candidate must provide a portfolio of work demonstrating measurable impact and innovation in learning design.
• The candidate must acknowledge the presence of choice in every moment and take personal responsibility for their actions and decisions.
• The candidate must possess an entrepreneurial spirit and continuously seek innovative ways to achieve strong results.
• The candidate must communicate with honesty and kindness while encouraging others to do the same.
• The candidate must lead with courage, recognizing that the possibility of greatness is greater than the fear of failure.
• The candidate must foster connection by putting people first and building trusting relationships.
• The candidate must demonstrate a positive attitude and balance professionalism with a sense of fun and joy in the workplace.
• The candidate must be legally authorized to work in Canada.

Additional information

Work conditions

• The candidate will work in a hybrid work environment.
• The candidate will be required to work onsite a minimum of four days per week to support collaboration and team connectivity.

Benefits

If you are interested in applying, please submit your application through the provided channels or options.

Online

Note

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• The portfolio link should be clearly labeled and easy to access.
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