The Council Service Representative role with the City of Toronto supports the Mayor’s Office, Councillor Offices and Accountability Offices with finance, payroll, budgeting and administrative services. This position helps manage daily office operations and provides guidance on policies, purchasing and staffing related matters.

This full time permanent role follows a hybrid work model and is based at Toronto City Hall. This role is about handling financial check-ins, keeping tabs on payroll, managing travel claims and safeguarding confidential records in a rather busy office place that helps city leadership stay on track and keeps public service operations moving and steady.

The City of Toronto provides a dignified, encouraging workplace that puts teamwork first and public service and long term career growth second. People get to collaborate with seasoned professionals on meaningful city responsibilities, day to day. So make sure to review the full posting below.

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Employer Details

Company Name : City of Toronto
Location : City Hall, 100 Queen St W Toronto, ON M5G 1P5, Ontario, Canada
Salary : $44.64 – $48.88
Job Type : Full Time
Start date : As soon as possible
Benefits : Hybrid work setting, permanent city role, supportive office culture, stable weekday hours, strong team environment, long term career growth, professional development support, meaningful public service work

Job Description

The Council Service Representative position supports financial, payroll and administrative operations for Council Offices and Accountability Offices.
This is a full time permanent role with a hybrid work structure at Toronto City Hall.
The role works closely with budgeting, purchasing, payroll tracking and financial reporting activities.
Staff support senior city offices in a fast paced and high volume customer service environment.
The position includes work with confidential records, travel claims and office staffing processes.
Employees work Monday to Friday for 35 hours each week with stable long term career growth.

Responsibilities

Provide senior level administrative support related to accounting, payroll, budgeting, travel and human resources.
Work with Mayor’s Offices, Councillor Offices and Accountability Offices regarding budgets, staffing and policies.
Review and reconcile salary expenses, payroll information and financial records across multiple budgets.
Prepare financial transactions, statements and accounting records for city offices.
Prepare salary projections, expense reports and year end financial reports.
Review and process Human Resources and payroll documentation for Council Office staff.
Coordinate onboarding and off boarding processes for staff members.
Enter attendance information and track vacation balances and lieu time records.
Process kilometrage, parking expenses and travel claims in SAP and CETS systems.
Review invoices and process payments according to city policies and procedures.
Coordinate monthly PCard reports and perform level one approvals.
Prepare purchase orders, contract release orders and goods receipt processing.
Maintain confidential employee files and records.
Review and resolve payroll issues, budget discrepancies and benefit related concerns.
Provide training and support when required.

Requirements

Present enrolment toward a professional accounting designation such as CGA or CMA or an equivalent mix of education and work history is required.
Extensive work history in municipal accounting or related public or private sector financial accounting and reporting is required.
Considerable work history reviewing and reconciling ledger accounts and preparing financial statements is required.
Work history applying accounting and purchasing procedures including accounts payable, accounts receivable, journal entries and payroll processes is required.
Skilled in Microsoft Word, Excel, SAP and computer based accounting and payroll systems.
Can create and format detailed reports and correspondence.
Can maintain expenditure and revenue spreadsheets and reconcile records with the general ledger.
Can perform detailed calculations related to operating budgets, funding and revenue expenditures.
Strong interaction skills and can communicate professionally with Members of Council, staff and the public.
Excellent customer service and interpersonal skills are required.
Strong problem solving and reviewing skills are needed.
Great organizing skills along with multi tasking ability so it can be done even with tight deadlines.
Can finish the given assignments with very little supervision.
Can work in a team setting and share workload responsibilities.
Can maintain accurate and organized electronic files and records.

How to Apply?

Check the official City of Toronto post about the Council Service Representative role for all the full details and then make sure your application is submitted before deadline. Take time to read the entire job listing, carefully, so you have a clear idea of the work setting responsibilities and also how the hiring process works.

Apply