Cloud support Engineer I
Recruitment of cloud support engineer I have been released by Amazon, they’re inviting candidates to share their applications. They’re required to apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs. Registration for this post has already started and it will end soon.
Employer Name: Amazon
Position: Cloud support engineer I
Salary: $70,000 per year
Employment Type: Full-time
Location: Toronto, Ontario, Canada
Also hiring: Warehouse worker – material handling
Hiring: Cloud support Engineer I
Job Description
- Candidates working at this post are responsible for solving customer’s issues through a variety of customer contact channels which include web, live chat, and telephone.
- They’re appointed to work on critical, highly complex customer problems that may span multiple AWS services.
- They’re required to leverage their extensive customer support experience to provide feedback to internal teams on how to improve services.
- Candidates are appointed to operate on a follow-the-sun model, with sites located globally, working hours and days are based on customer demand and may include weekends.
- They are also appointed to drive tactical & strategic projects that improve support-related processes and our customers’ technical support experience.
- Candidates are appointed to write tutorials, how-to videos, and other technical articles for the developer community.
Job requirement
- They must attain 1+ years of software development, or 1+ years of technical support experience to be eligible for this post.
- They must attain experience in troubleshooting and debugging technical systems and fluency in both written and verbal French to be eligible for this post.
- They must have 1+ years of professional technical experience working within the Internet industries focused on troubleshooting and debugging technical systems to be eligible for this post.
- Candidates must attain a bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, or equivalent technical discipline.
- They must attain an MS or PhD in a related field to be eligible for this post.
- Candidates must have dedicated experience in Cloud computing technology including large-scale server fleet management and Hadoop environment management to be eligible for this post.
- They must attain expertise in systems administration, network administration, and database administration to be eligible for this post.
- Candidates must have experience in programming and managing full application stacks from the OS up to custom applications
Work setting
- They must have dedicated experience in container, CI/CD, security, and Big Data to be eligible for this post.
How to apply
We have shared a link below, all the candidates who want to join this post will just need to click on the link and fill out the application form. All the Information shared in the application form must be genuine. In case of any kind of wrong information, the application may get rejected.