BC Public Service situated in Fort St James, BC V0J 1P0 CA is currently looking for applications for the role of Team Assistant who is a self-motivated individual with excellent interpersonal skills. The selected candidate must start work promptly. This is a regular full-time position.

Employer Name: BC Public Service
Position: Team Assistant
No. of vacancies: 1
Salary: $54,684.22 – $61,647.97 annually Plus $47.18 bi-weekly isolation allowance
Employment type: Regular, Full Time
Location: Fort St James, BC V0J 1P0 CA (Primary)

Also hiring: Auto and Heavy Vehicle Partsperson

Job Description

The candidate will be responsible for arranging supervised access for children in care by contacting the agency that provides the service and scheduling the visit supervisor to facilitate the service.
The candidate will be responsible for taking photographs for record purposes at the direction of professional staff, including taking I.D. photos of clients to be attached to files.
The candidate will be responsible for coordinating with other ministries and agencies to initiate services and resolve problems as required.
The candidate will be responsible for searching reference materials, including policies and procedures for child name changes, RCMP numbers for victim assistance claims, and library research.
The candidate will be required to respond to case-specific telephone calls when case professional staff are out of the office.
The candidate will be required to provide general information to families on procedures under various legislation and ministry policy.
The candidate will coordinate activities with care givers, including arranging meetings involving care givers and children.
The candidate will respond to client calls at the direction of professional staff, including routine requests from care givers.
The candidate will be responsible for receiving anxious clients and responding to non-mandated calls, including providing support while clients await meetings and handling routine requests from caregivers.
The candidate will be responsible for taking inventory of a child’s possessions and providing or obtaining non-clinical information.
The candidate will be responsible for reviewing incoming and outgoing correspondence to determine whether further action is required.
The candidate will provide input on clients and report interactions with Children In Care, clients, and care givers.
The candidate will be responsible for preparing and compiling court documents as directed by professional staff or independently for approval and signature.
The candidate will be required to serve routine court documents at the direction of professional staff, meaning hand delivery on premises.
The candidate will explain the court process to children, youth, and families.
The candidate will be responsible for supporting Public Trustee requirements as required.
The candidate will be responsible for processing a variety of documents and contracts, including purchase documents, taxi orders, applications for medical coverage, and medical forms for child services files.
The candidate will be responsible for ensuring referral documentation is complete, printed, distributed to the appropriate resource, and filed when a child or youth enters care or changes resources.
The candidate will search the management information system for a client’s previous and current ministry involvement and update the electronic database.
The candidate will be required to verify identification for the release of imprest cheques, bus passes, tickets, and purchase authorizations, print and record imprest cheques, ensure appropriate signatures are obtained, void items when necessary, monitor distribution, and advise workers when items are not picked up.
The candidate will be responsible for transcribing Dictaphone recordings, handwritten material, and edited copy, preparing documents using keyboarding skills, proofreading documents, and correcting errors in correspondence, minutes, forms, reports, court documents, statistical tables, chronological records, spreadsheets, and presentations.
The candidate will be responsible for notifying the appropriate staff of emergency situations.
The candidate will be responsible for carrying out records management duties, including creating, filing, retrieving, and preparing files for offsite storage.
The candidate will be responsible for receiving checks and tracking basic financial transactions, including contracts, invoices, budget spreadsheets, and personnel documents.
The candidate will assist with the training of administrative staff.
The candidate will provide general administrative and clerical support to the office as required.

Job Requirements

The candidate must have a certificate or relevant coursework along with six (6) months of related experience.
The candidate must have Secondary School graduation (Dogwood or GED) and six (6) months of related experience.
The candidate must have Evergreen certification and one (1) year of related experience.
An equivalent combination of education and experience may be considered.
The candidate must have at least six (6) months of experience working in a computerized environment using various computer applications and databases, including Microsoft Office applications such as Word, Excel, and Outlook for word processing, spreadsheets, data entry, email, and video teleconferencing, as well as case management or other database applications.
The candidate must have experience providing quality customer or client service while carrying out duties and responding to client needs in a professional manner.
The candidate must have experience working independently and collaboratively as part of a multi-disciplinary team with professional staff, clients, and service providers.
Preference may be given to applicants with one (1) or more years of experience working in a computerized environment using various computer applications and databases, including Microsoft Office applications such as Word, Excel, and Outlook for word processing, spreadsheets, data entry, email, and video teleconferencing, as well as case management or other database applications.
The candidate with administrative experience working with vulnerable children and families in a human/social services setting will be preferred.
Preference may be given to candidates with experience using MCFD applications, including Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
Consideration may be given to candidates who have completed an Administrative Business Skills course or program as equivalent experience.
The candidate should be located in British Columbia at the time of employment.

Additional information

Security and safety

The candidate must undergo a Criminal Record Check (CRC) as well as a Criminal Record Review Act Check (CRRA).

Benefits

The candidate may be eligible for flexible work arrangements, including up to 2 days of work from home per week, subject to an approved telework agreement.
The candidate will have the opportunity to join a team that offers an innovative, inclusive, and rewarding workplace.
The employer will provide reasonable accommodations across all stages of the hiring process, including during assessment and selection.

How to Apply

If you are interested in applying, please submit your application through the provided channels or options.

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