Supervisor, Travel Clerks

Mann International Travel & Tours & Insurance & Mortgage Group Ltd. based in Edmonton, AB is inviting applications from suitable candidates for the position of Supervisor, Travel Clerks who are self-motivated and have good interpersonal skills. Mann International Travel & Tours offers a variety of services such as air tickets, vacation packages, tours, cruises, rail, bus, car rentals, and hotels. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Night, Weekend, Shift, On Call, Early Morning and Morning. The position of Supervisor, Travel Clerks has been approved by the LMIA.

Employer Name: Mann International Travel & Tours & Insurance & Mortgage Group Ltd.
Position: Supervisor, Travel Clerks
No. of vacancies: 2
Salary: $24.50 hourly for 32 to 40 hours per week
Employment type: Permanent employment, Full time
Location: Edmonton, AB

Job Description

  • The candidate will be expected to plan, assign, and review work.
  • The candidate will be expected to order materials and supplies.
  • The candidate will be responsible for developing work schedules and procedures, as well as coordinating activities with other work units or departments.
  • The candidate will be expected to solve work-related issues as well as prepare and submit progress and other reports.
  • The candidate will be responsible for hiring and training employees on job duties, safety procedures, and company policies.
  • The candidate will be responsible for ensuring the proper operation of computer systems, equipment, and machinery, as well as arranging for maintenance and repair work.
  • The candidate will be in charge of assisting clients/guests with special needs.
  • The candidate will be expected to provide travel suggestions and information to customers in the form of guides, directories, brochures, and maps.
  • The candidate will be required to research maps, directories, routes, and rate tables in order to determine the best travel route, as well as the cost and availability of accommodations.
  • The candidate must inform the client of travel dates, times, connections, baggage limits, medical and visa requirements, and emergency information
  • The candidate will be expected to compute estimated travel rates and expenses using rate tables and calculators.
  • The candidate will be required to communicate with customers over the phone, in writing, or in person to answer questions about services and determine travel preferences.
  • The candidate will be expected to greet tourists and visitors politely.
  • The candidate may be required to perform the same duties as supervised workers.
  • The candidate must obtain reservations for air, train, or car travel, as well as hotel or other housing accommodations.
  • The candidate will be required to confirm travel arrangements and reservations.
  • The candidate will be expected to assist the client in preparing necessary travel documents and forms, such as visas.
  • The candidate must use promotional techniques and create promotional materials to sell itinerary tour packages.
  • The candidate will be required to attend travel seminars in order to stay current on tourism trends.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate should know other languages including Hindi and Panjabi
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate or equivalent experience
  • The ideal candidate should have a minimum 2 to 3 years of working experience in similar industry.
  • The candidate should be punctual.
  • The candidate should be accountable.
  • The candidate should be reliable.
  • The candidate should give importance to values and ethics.
  • The candidate should be a good team player with enough interpersonal and judge-mental skills.
  • The candidate should have excellent time management skills and the ability to prioritize work.
  • The candidate should have strong organizational skills with the ability to multi-task.
  • The candidate should be organized and flexible in nature.
  • The candidate should be a good listener.
  • The candidate should have a thorough Criminal record check.
  • The candidate should have excellent problem solving skills.
  • The candidate will be required to provide quality customer services and maintain high standard of professionalism.
  • The candidate should be Customer-oriented and friendly.
  • The candidate must be capable of acting on their own initiative.
  • The candidate should be accurate.
  • The candidate should be energetic with a positive attitude
  • The candidate must have excellent written and verbal communication skills.
  • The candidate must be consistent in appearance, dress, and demeanour.
  • The candidate should have thorough knowledge and use of all relevant computer software and the ability to help organize data and information retrieval systems.
  • The candidate should be bondable and easily communicate
  • The candidate should be able to supervise staff in a variety of areas of responsibility.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.
  • The candidate should have an eye for details to submit work or send communications without error
  • The candidate should be required to perform repetitive tasks on frequent basis.
  • The candidate must finished the work with in the given time line.
  • The candidate should ready to work overtime if needed.
  • The candidate should be willing to work in sitting position for long hours

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]


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