Seasonal Customer Experience Specialist at Tesla helps create welcoming and informative showroom experiences for current and future Tesla customers. The role helps people with test drives, answers for product questions and those quick vehicle delivery moments at Tesla’s Dartmouth spot in Nova Scotia.
This seasonal retail job leans into customer talk, sales assistance and a bit of product education around Tesla vehicles, plus more sustainable mobility in general. Team members work closely with guests in a fast moving showroom setting and help create a smooth buying and delivery process from start to finish.
Tesla Careers offers a modern workplace with supportive teams, innovative technology and valuable retail experience connected to one of the leading electric vehicle companies in the world. Employees receive strong workplace support and access to useful benefits. So take a look at the official posting below.
Also hiring: Merchandising Crew Associates
Employer Details
Company Name : Tesla
Location : Dartmouth, Nova Scotia, Canada
Salary : $19 per hour
Job Type : Seasonal / Full time
Start date : As soon as possible
Benefits : Company paid health coverage, dental and vision plans, life and disability insurance, RRSP contribution support, employee stock purchase plans, paid holidays, sick and vacation support, employee assistance services, parental support programs, Tesla product discounts, fitness discounts, employee perks
Job Description
- Seasonal Customer Experience Specialist supports showroom visits, vehicle deliveries and customer service activities at Tesla in Dartmouth.
- This is a seasonal temporary retail position within Tesla’s Sales and Customer Support team.
- The role includes customer interaction, test drive support and product experience presentations.
- Staff members work in a fast paced environment with current Tesla owners and potential customers.
- The position supports Tesla’s focus on electric vehicles and environment friendly energy products.
Responsibilities
- Welcome walk-in guests and begin customer conversations in a friendly manner.
- Review customer interests, purchase timelines and product needs to build customer profiles.
- Answer product questions and provide tailored Tesla vehicle experiences.
- Conduct demo drives and Full Self Driving demonstrations for guests.
- Deliver vehicle orientations and review important vehicle features with new owners.
- Capture customer information and support sales pipeline activities.
- Arrange test drives and identify high intent buyers.
- Provide customer service support.
- Complete additional tasks assigned to support business needs.
Requirements
- Work background in customer service or sales with at least 1 year of related work history is required.
- They show interest in Tesla’s mission and in electric vehicles.
- Having a solid awareness of the EV industry trends and what local incentives look like.
- Can work with business topics and technical concepts in a clear and simple way.
- Strong team mindset and dependable work style are required.
- Excellent interaction skills and attention to detail are required.
- Skilled with the Microsoft Office suite and with CRM tools too.
- You should have a Canadian Class 5 or G or G2 driver’s license. It is mandatory.
How to Apply?
You can also get more insight about this role at Tesla, if you want. Just check the official Tesla career posting through the link below and then go ahead and apply directly online via the company website.