Junior Support Advisor
Shopify has released a notification in which they’re inviting candidates for the post of Junior Support Advisor. Comprehending the duties and responsibilities is important for the candidates, along with putting forth their best effort. They will help Shopify merchants start, adapt, and grow their businesses. They will play an important role in making the above a reality for our merchants every single day. They are accountable for ensuring merchants have a quick response time by staying on top of your assigned tickets with same-day ticket review.
Employer Name: Shopify
Position: Junior Support Advisor
Salary: $17 per hour
Employment Type: Full time
Location: Americas
Also hiring: Retail store supervisor
Hiring: Junior Support Advisor
Job description
- They are responsible for adhering to a daily schedule that includes a mix of simultaneous chats, emails, and professional development time.
- They are liable for Learning to act as a business coach and to think about the merchant’s business holistically when offering solutions.
- They offer needs-based solutions, not pushy sales.
Job requirement
- Candidates must live and have legal authorization to work in Canada.
- They should have an appropriate remote work set-up such as a quiet space, stable internet connection, and a back-up location in case of issues with the primary location.
- They must have strong reading, writing and communication skills.
- They must be willing to learn all about entrepreneurship, care deeply about people’s support and enjoy having genuine human conversations.
Work setting
- They must possess a high level of resourcefulness, patience and empathy.
- They are able to navigate difficult interactions with professionalism.
- They are committed to continuous growth and learning.
Benefits
- Candidates will gain extreme personal growth.
- They will possess flexible working hours.
- They will have a good working environment.
How to apply
Interested candidates qualified for the Junior Support Advisor position are solicited to input accurate information during registration. Applying through the given link is necessary. It is mandatory to ensure that appropriate information is provided, as failure to do so will end in registration cancellation.