Hotel clerk supervisor

Comfort Inn Fallsview based in 6645 Fallsview Blvd, Niagara Falls, ON L2G 7G1 is inviting applications from suitable candidates for the position of Hotel clerk supervisor who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Weekend, Shift, Overtime, Flexible Hours, Early Morning and Morning.

Employer Name: Comfort Inn Fallsview
Position: Hotel clerk supervisor
No. of vacancies: 3
Salary: $19.00 to $23.00 hourly for 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 6645 Fallsview Blvd, Niagara Falls, ON L2G 7G1

Job Description

  • The candidate will be responsible for accepting, cancelling, and changing room reservations.
  • The candidate will be responsible for registering guests and assigning rooms.
  • The candidate must provide information on hotel facilities and services.
  • The candidate will be expected to process group arrivals and departures.
  • The candidate will be expected to co-ordinate, assign, and review work.
  • The candidate will be in charge of assisting clients/guests with special needs.
  • The candidate will be expected to order materials and supplies.
  • The candidate will be responsible for developing work schedules and procedures, as well as coordinating activities with other work units or departments.
  • The candidate will be expected to solve work-related issues as well as prepare and submit progress and other reports.
  • The candidate will be responsible for hiring and training employees on job duties, safety procedures, and company policies.
  • The candidate will be responsible for ensuring the smooth operation of computer systems, equipment, and machinery, as well as organising maintenance and repair work.
  • The candidate will be expected to perform the same duties as the workers who will be supervised.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate should have minimum qualification of College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
    or equivalent experience.
  • The ideal candidate should have a minimum 1 to 2 years of working experience in similar industry.
  • The candidate should be organized and flexible in nature.
  • The candidate should be a good team player with enough interpersonal and judge-mental skills.
  • The candidate must have excellent written and verbal communication skills.
  • The candidate should have excellent problem solving skills.
  • The candidate should be punctual.
  • The candidate should be accurate.
  • The candidate should be reliable.
  • The candidate should give importance to values and ethics.
  • The candidate should have excellent time management skills and the ability to prioritize work.
  • The candidate should have strong organizational skills with the ability to multi-task.
  • The candidate will be required to provide quality customer services and maintain high standard of professionalism.
  • The candidate should be Customer-oriented and friendly.
  • The candidate should be energetic with a positive attitude.
  • The candidate should have thorough knowledge and use of all relevant computer software and the ability to help organize data and information retrieval systems.
  • The candidate should be proficient in handling Multi-line switchboard, Internet and Central reservation system (CRS).
  • The candidate should be proficient in Microsoft Word, Windows, Excel, Office, PowerPoint, Publisher and Outlook.
  • The candidate having hands on experience in Spreadsheet is an added advantage.
  • The candidate must be able to remain calm in stressful situations.
  • The candidate will be required to have exceptional listening skills.
  • The candidate must be capable of acting on their own initiative.
  • The candidate should be bondable and easily communicate.
  • The candidate should be able to supervise 1 to 2 people.

Work Setting

  • The candidate will be required to work in hotel, motel and resort.

Security and Safety

  • The candidate must have a basic level of security clearance.

Work Conditions and Physical Capabilities

  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should have an eye for details.
  • The candidate should be willing to work under pressure.
  • The candidate should be required to perform repetitive tasks on frequent basis.
  • The candidate should be willing to work for long hours in standing positions for extended periods.

Benefits

  • Free parking facilities are available to the candidates.

How to Apply

If you are interested in applying, apply through the given options.

By email

rdritsacos@comfortinnfallsview.ca

Note

Please include the following while sending the application

  • Cover letter

 

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