Eagle Plains Hotel, located at Whitehorse, YT Y1A 3V5. The company is actively seeking applicants for the role of Front Desk Hotel Clerk. The applicant should be a self-motivated individual with excellent interpersonal skills. The successful candidate will be required to commence work at the earliest opportunity. It will be Permanent employment or a full-time job.
Employer Name: Eagle Plains Hotel
Position: Front desk hotel clerk
No. of vacancies: 1
Salary: $19.50 hourly / 40 hours per week
Employment type: Permanent employment, Full-time
Location: Whitehorse, YT Y1A 3V5
Also hiring: Park Attendant I
Job Description
- The candidate must investigate complaints and claims.
- The candidate will be responsible for registering arriving guests and assigning rooms.
- The candidate must resolve complaints and claims.
- The candidate will be responsible for processing group arrivals and departures.
- The candidate must accept, cancel, and change room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate must provide general information about points of interest in the area.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
- The candidate must adhere to emergency and safety procedures.
- The candidate must perform clerical duties, including filing, photocopying, and faxing.
- The candidate must answer the phone and relay calls and messages to the appropriate personnel.
- The candidate must assist clients/guests with special needs.
- The candidate must perform light housekeeping and cleaning duties.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in the English language.
- The candidate must have a certificate of Secondary (high) school graduation.
- The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
Work setting
- The candidate should be willing to work in a rural area, where most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.
Additional information
Work conditions and physical capabilities
- The candidate should be able to work effectively in a fast-paced and busy environment.
Benefits
- The employer will provide Health and other applicable benefits to the selected candidate.
- Under Health benefits, the selected candidate will receive a Healthcare plan, an insurance product that covers the medical and surgical expenses of an insured individual.
- In addition to the Health benefits mentioned above, the selected candidate will receive free parking, as there is no additional charge for parking on the property. They will also have access to a parking facility where the employer provides parking to employees at a cost that is less than the fair market value of the parking space.
How to Apply
To apply, please use the provided options and submit your application if you are interested in the position.
By email