Employer Name: Prairie West Industries
Position: Customer service clerk
No. of vacancies: 1
Salary: $19.00 to $22.00 hourly (To be negotiated) / 35 to 40 hours per week
Employment type: Permanent employment, Full-time
Location: Winnipeg, MB R3H 0V1

Prairie West Industries, situated in Winnipeg, MB R3H 0V1, is seeking applications for the job position of Customer Service Clerk who are enthusiastic and possess excellent interpersonal skills. The selected applicant must join and assume their responsibilities as soon as possible. The employer is offering a permanent or full-time position. The candidate must work on the day shift.

Also hiring: Food service supervisor

Job Description

The candidate will be responsible for addressing customer complaints or concerns.
The candidate will be responsible for answering inquiries and providing information to customers.
The candidate must arrange for billing for services.
The candidate must make arrangements for refunds and credits.
The candidate must explain the type and cost of services provided.
The candidate must issue receipts and other forms.
The candidate must maintain records and statistics.
The candidate must obtain and examine all relevant information to assess client feedback, enquiries, and complaints in the delivery of meaningful information and services.
The candidate must order office supplies and keep inventory.
The candidate must perform general office duties.
The candidate will be responsible for receiving and logging complaints.
The candidate must receive payments.
The candidate must explain procedures, risks, and benefits to clients.

Job Requirements

The candidate should be fluent in the English language.
The candidate must have a certificate of Secondary (high) school graduation.
A candidate with experience is an asset.
The candidate must be punctual.
The candidate should be client-focused.
The candidate should have efficient interpersonal skills.
The candidate must have excellent oral and written communication skills.
The candidate should be organized and flexible.
The candidate should be reliable.
The candidate should be a good team player.
The candidate must be capable of acting on their own initiative.
The candidate should have good judgmental skills.
The candidate must be able to multitask.
The candidate should be dependable.
The candidate must be honest.
The candidate must be a quick learner.

Experience and specialization

Computer and technology knowledge

The candidate must be knowledgeable about the Internet, MS Excel, MS Outlook, MS Windows, MS Word, and MS PowerPoint.

Benefits

The employer will provide Health, Financial, Long-term, and other applicable benefits to the selected candidate.
Under Health benefits, the selected candidate will receive a Dental plan, Disability benefits, a Health care plan, Paramedical services coverage, and Vision care benefits.
Under Financial benefits, the selected candidate will receive Group insurance benefits provided by the employer, which extend coverage to the employee’s dependents, including spouses, children, and parents, as well as Life insurance, which assists their loved ones in managing the financial impact of their death.
Under Long-term benefits, the selected candidate will receive Long-term care insurance that covers all or part of assisted living facilities and in-home care for people 65 or older or with a chronic condition that needs constant supervision.
In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive free parking; there is no additional charge for parking on the property.

How to Apply

If you are interested in applying, please submit your application through the provided channels or options.

By email

resume@schwartzgroup.ca

Note

Please include the following while sending the application

Job reference number- 1155P
Cover letter
References attesting experience
Letter of recommendation
The candidate must clearly state their highest level of completed education and specify the name of the institution where they completed it.