Tesla is currently hiring a Customer Experience Specialist in Toronto, Ontario. It’s a customer facing role that really helps people move along with their Tesla journey from that first showroom visit until the moment they receive their vehicle. You’ll also help arrange test drives and do product demonstrations. On top of that, the Customer Experience Specialist supports vehicle deliveries.
Tesla is well known for its forward thinking culture and commitment to more sustainable options. Employees get strong backing, valuable benefits and access to company programs from day one. If you’re interested in joining a respected global company, here take a look at the job posting below.
Also hiring: Food and beverage server
Employer Details
Company Name : Tesla
Location : Toronto, Ontario, Canada
Salary : $27.22 – $44.55/hour
Job Type : Full time
Start date : As soon as possible
Benefits : Health coverage, dental care, vision coverage, life insurance, disability protection, RRSP matching program, employee stock purchase plan, employee assistance support, parental support programs, paid sick days, vacation time, paid holidays, Tesla family programs, employee discounts, fitness savings and workplace perks.
Job Description
- Customer Experience Specialist is a customer facing sales and support position with Tesla.
- The position offers competitive hourly compensation along with stock and cash awards.
- The role supports customers from showroom visits through vehicle delivery.
- The work environment is fast paced, team focused and customer centered.
Responsibilities
- Welcome walk in guests promptly and professionally.
- Start conversations to understand customer needs, goals and purchase timelines.
- Build complete customer profiles through meaningful interactions.
- Present Tesla products and answer customer questions.
- Conduct demo drives and Full Self Driving demonstrations.
- Lead vehicle delivery orientations for new owners.
- Explain vehicle features and benefits during deliveries.
- Capture guest information and maintain accurate records.
- Arrange test drives for prospective customers.
- Follow up with high intent buyers.
Requirements
- A minimum of 1 year of customer service and or sales work background is required.
- A record of meeting and exceeding goals is required.
- Strong knowledge of electric vehicle industry trends and local incentives is preferred.
- Can work with both business topics and technical concepts.
- Strong team focused mindset and dependable work habits are required.
- A valid Class 5, G or G2 driver’s licence for Canada must be maintained.
- For Ontario applicants, a valid motor vehicle salesperson licence or certificate must be obtained and maintained as a condition of employment.
How to Apply?
Click the link down below to check out the full job posting and submit your application straight through Tesla. Go to the company’s page to get more details on the position and start the application steps .