Customer Experience Clerk (RPT)

City of Maple Ridge is located at Maple Ridge, BC. The company is currently looking for applications for the role of Customer Experience Clerk (RPT). We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. This role is offered as a regular part-time position.

Employer Name: City of Maple Ridge
Position: Customer Experience Clerk (RPT)
Salary: $26.73 – $31.39 per hour
Employment type: Regular Part-Time
Location: Maple Ridge, BC

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Job Description

• The candidate will perform clerical, cashiering, and receptionist duties while assisting members of the public.
• The candidate will be responsible for handling recreation program registrations, facility admissions, bookings, activities, events, schedules, rentals, and fees.
• The candidate will assist with registration and access to various programs and services.
• The candidate will play a key role in ensuring the safety of patrons and the facility by supporting building security and monitoring security cameras.

Job Requirements

• The candidate must have completed Grade 12, including or supplemented by courses in standard commercial subjects.
• The candidate must have clerical experience, including cashiering duties.
• The candidate with First Aid certification is preferred.
• The candidate with an equivalent combination of training and experience is preferred.
• The candidate must demonstrate sound knowledge of computer terminal and cash register operations.
• The candidate must demonstrate sound knowledge of programs, room bookings, activities, and services offered by the Parks, Recreation and Culture Department.
• The candidate must demonstrate good knowledge of modern office practices and procedures.
• The candidate must be able to interact effectively and positively with the public while providing information and assistance.
• The candidate must be able to receive remittances, process payments, make change, issue receipts, and balance cash accurately.
• The candidate must be able to perform accurate data entry and related clerical tasks.
• The candidate must be able to follow oral and written instructions and learn clerical tasks within a reasonable timeframe.
• The candidate must be able to meet established Municipal standards.

Additional information

Work conditions

• The candidate may be required to work more than five (5) consecutive shifts in a week or more than thirty-five (35) hours per week without overtime compensation.

Benefits

If you are interested in applying, please submit your application through the provided channels or options.

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