The position of Client Advisor is primarily to assist the client’s daily banking needs and at the same time offer the clients from the Prescott to Iroquois region a great client experience. The role requires that the clients be helped to use digital banking, new customers be taken through the process of getting connected to the right Royal Bank of Canada specialists.
Royal Bank of Canada not only offers a workplace that is supportive and inclusive, but it also values the varied viewpoints and contributions of its employees and thus empowers them to work together, think outside the box, and develop their professional skills within a conducive atmosphere.
Being one of the most reputable financial institutions in Canada, RBC offers a workforce based on respect, inclusion, and opportunity. Meanwhile, if you are interested in making an impact through your work and at the same time, gaining career growth, then the job posting below is for you.
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Employer details:
Company : Royal Bank of Canada
Location : Prescott, Ontario, Canada
Salary : $41,818 per year
Job type : Part-time
Start Date : As soon as possible
Benefits: competitive compensation, bonuses, flexible benefits, ongoing career advancement opportunities, world-class sales training and coaching, supportive and high-performing team environment, access to leading tools and development programs, strong potential for long-term career growth at RBC
Job Description
- A role that interacts with customers and mainly aims at assisting people with their daily banking transactions and providing them with top-notch and important client experiences.
- The work atmosphere is characterized by teamwork, getting help from the partners, and being an RBC ambassador in crucial moments.
- One of the main duties is to offer help with daily banking activities, perform digital banking demonstrations, enroll new customers, and send the customers with complicated needs to the right specialists.
- The position necessitates travel between Prescott and Iroquois as part of the daily duties.
- Part-time set-up with a 20-hour work week under RBC’s Personal & Commercial Banking division.
- The post is labelled as an ordinary trainee position with salary, giving the applicant a chance to consider the long-term career options within RBC.
Responsibilities
- To better understand the requirements of the clients in the branch and community, to provide them with advice, and to point out the referral chances.
- Client education will be supported by the demonstration of the digital tools that will enhance the experience, drive sales, and client retention.
- The financial transactions and daily banking needs of the clients will be handled by the assistance of the bank.
- The individual who is being listened to will be able to tell about his/her goals, and support will be given according to the client’s needs.
- The staff will take the responsibility of resolving and preventing client banking issues.
- Cooperation with partners will be strong, and the business opportunities will be maximized.
Requirements
- Needed a strong client-first mindset.
Must have experience in a sales-driven environment. - Must have problem-solving ability as well as people skills.
- Must have the capability of building relationships.
- Must have flexibility, and eagerness to learn.
- Needed integrity and a drive to succeed.
Must have digital literacy across common devices. - You must be available for all hours of business.
- Experience in rapport-building and client relationship-making within the financial or service sectors.
- Mutual Funds accreditation (IFIC or CSC).
How to apply?
Interested and Eligible candidates can click on this link to know more about the position and apply at Royal Bank of Canada.