Call centre agent – customer service

Manpower Services Canada Limit based in Dartmouth, NS is inviting applications from suitable candidates for the position of Call centre agent – customer service who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Term or contract or Full time job. The shift timings include Day, Evening, Weekend and Morning.

Employer Name: Manpower Services Canada Limit
Position: Call centre agent – customer service
No. of vacancies: 5
Salary: $21.00 hourly for 40 to 44 hours per week
Employment type: Term or contract, Full time
Location: Dartmouth, NS

Job Description

  • The candidate will be expected to access and process data.
  • The candidate will be expected to respond to customer inquiries and provide information.
  • The candidate will be expected to set up billing for services.
  • The candidate must make arrangements for refunds and credits.
  • The candidate will be responsible for receiving and logging complaints.
  • The candidate will be required to receive credit and employment applications.

Job Requirements

  • The candidate must be bilingual.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • The ideal candidate will have at least 2 to 3 years of experience in a related industry.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should be organised and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Work setting

  • The candidate must be willing to work in a remote location.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with the Internet, MS Excel, MS Outlook, MS Windows, and MS Word.

Additional information

Security and safety

  • The candidate should be subjected to a thorough criminal background check.

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

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