The Advisor Strategic Planning and Bus Support role at City of Toronto is mostly about helping out with long term planning, business improvement and certain strategies, inside Toronto Water. The position helps guide divisional planning, policy work and business support activities that improve overall service delivery.

This role works closely with management teams and staff to develop business plans, review performance data and improve internal processes across the division. Staff also lend a hand with project management work, financial planning, policy development and service improvement initiatives that connect directly to Toronto Water operations.

The City of Toronto provides a professional and pretty supportive workplace where employees help deliver key municipal services and long-term infrastructure planning. Staff work with experienced leadership teams on meaningful public sector initiatives, so review the official posting below for complete details.

Employer Details

Company Name : City of Toronto
Location : Metro Hall, 55 John St. Toronto, Ontario, Canada
Salary : $105,241-$146,191
Job Type : Full Time
Start date : As soon as possible
Benefits : Permanent full time role, professional office environment, supportive leadership teams, meaningful public sector work, stable weekday routine, long term career growth, strategic planning experience, varied project involvement, inclusive company culture, hands on operational improvement work

Also hiring: Cleaner, light duty

Job Description

The Advisor Strategic Planning & Bus Support position leads strategic planning and business support work within Toronto Water.
This is a full time permanent role based at Metro Hall in Toronto with Monday to Friday work routines totaling 35 hours per week.
Staff work with divisional leadership teams on business planning, policy development and operational improvement projects.
The role includes project management, financial planning and service delivery review activities.
Employees work in a professional office setting supporting long term divisional goals and operational strategies.

Responsibilities

Implement detailed plans and recommend division policies and procedures.
Supervise, train and support assigned staff members.
Monitor staff performance and coordinate daily work assignments.
Administer assigned budgets and monitor expenditures.
Lead the development of strategic plans and mid term reviews.
Develop frameworks, policies and procedures tied to performance measurement programs.
Lead Total Quality Management framework development across the division.
Handle projects around it and kind of keep an eye on the key milestones, deliverables and timelines.
Go through the existing business processes, especially those that link to service delivery and operational costs.
Conduct research related to legislation, government initiatives and corporate practices.
Review statistical, operational and financial data and prepare recommendations.
Prepare reports for management regarding business methods and staffing needs.
Provide strategic advice and project planning support to divisional staff and management.
Support organizational and change management initiatives.
Recommend updates to administrative policies and procedures.
Maintain awareness of current business and water industry practices.
Support the Manager Strategic Planning and Workforce Development on divisional initiatives.

Requirements

Must have post graduate education in business, public administration or another related discipline or an equivalent mix of education and work history.
Considerable work history supervising staff and supporting strategic and long term business planning activities is required.
Must have work history developing and writing multi year business plans, fiscal plans and service delivery plans.
Progressive work history supporting large companies with organizational design, business process modelling and management structure development is required.
Work history conducting fiscal reviews, cost benefit reviews and financial planning is required.
Considerable background in managing projects and project teams is required.
Strong background in supervising staff and other operational support is required.
Strong written and verbal interaction skills are required.
Strong review, conflict resolution and interpersonal skills are required.
Must be comfortable handling confidential and sensitive information related to senior staff and Council matters.
Can work with developing and administering large shared service and partnership agreements.
Must be comfortable developing creative solutions for complex operational issues.
Strong research, report writing and policy support skills are required.
Can work with preparing recommendations and options to support decision making.
Strong knowledge of statistical data review and reporting is required.
Strong knowledge of budgeting processes and corporate systems is required.
Must be skilled in spreadsheet development, database management, presentations and project management software tools.

How to Apply?

Read through the full company posting below and apply before the June 3, 2026 deadline. Use the official link to review position details, responsibilities and the application process.

Apply