User support technician
Web World IT Services Ltd based in 2020 winston park, Oakville, ON L6H 6X7 is inviting applications from suitable candidates for the position of User support technician who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day and Morning.
Employer Name: Web World IT Services Ltd
Position: User support technician
No. of vacancies: 1
Salary: $29.00 hourly / 30 hours per week
Employment type: Permanent employment, Full time
Location: 2020 winston park, Oakville, ON L6H 6X7
Also hiring: Food and beverage server
Hiring: User support technician
Job Description
- The candidate will be responsible for responding to users who are experiencing difficulties with computer.
- The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
- The candidate will be responsible for providing advice and training to users in response to identified problems.
- The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- The candidate must participate in the redesign of applications and other software.
- The candidate will be responsible for supervising the other technical support workers in this group.
- The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
- The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- The candidate will be responsible for performing web server backup and recovery operations.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
- The candidate must have Associate Computing Professional (ACP), Cisco certified network associate, IBM Certification, and Network+ Certification.
- The candidate should be accurate.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must be capable of acting on their own initiative.
Experience and specialization
Computer and technology knowledge
- The candidate must be knowledgeable about Unix, JavaOS, Networking security, Servers, .NET, C# and C++.
Additional information
Security and safety
- The candidate should be subjected to a thorough criminal background check.
Work conditions and physical capabilities
- The candidate should be able to work in fast-paced busy environment.
- The candidate must finished the work with in the given time line.
How to Apply
If you are interested in applying, apply through the given options.
By email
Note
Please include the following while sending the application
- Cover letter
- Link to web portfolio