Technical support agent

NAM Software Solutions Inc. based in 146 DONNA WYATT WAY, Winnipeg, MB R3W 0H6 is inviting applications from suitable candidates for the position of Technical support agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job.

Employer Name: NAM Software Solutions Inc.
Position: Technical support agent
No. of vacancies: 1
Salary: $24.04 hourly / 35 hours per week
Employment type: Permanent employment, Full time
Location: 146 DONNA WYATT WAY, Winnipeg, MB R3W 0H6

Job Description

• The candidate will be responsible for responding to users who are experiencing difficulties with computer.
• The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
• The candidate will be responsible for providing advice and training to users in response to identified problems.
• The candidate must participate in the redesign of applications and other software.
• The candidate will be responsible for providing users with business system, network, and Internet support in response to identified difficulties.
• The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• Training will be provided to the selected candidate.
• The candidate should be accurate.
• The candidate should be client focused.
• The candidate must be well-organized.
• The candidate should be a good team player.
• The candidate must have excellent time management skills.

Work setting

• The candidate’s relocation expenses will be covered by the employer.
• The candidate must be willing to relocate to the specified location.

Additional information

Security and safety

• The candidate should undergo a thorough basic security clearance.

Work conditions and physical capabilities

• The candidate should be able to work in fast-paced busy environment.
• The candidate must finished the work with in the given time line.
• The candidate should have an eye for details.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]