BC Public Service situated in Port Hardy, BC V0N 2P0 CA is currently looking for applications for the role of Team Assistant who is a self-motivated individual with excellent interpersonal skills. The selected candidate must start work promptly. The available position is for a regular or full time job.

Employer Name: BC Public Service
Position: Team Assistant
No. of vacancies: 1
Salary: $54,684.22 – $61,647.97 annually
Employment type: Regular, Full-time
Location: Port Hardy, BC V0N 2P0 CA

Also hiring: Warehouse worker – material handling

Job Description

The candidate will be responsible for handling incoming calls, determining call purpose, recording messages, and routing calls to appropriate staff.
The candidate will respond to general inquiries regarding the work unit and provide information such as brochures, packages, forms, or applications.
The candidate will greet, screen, and direct clients to the appropriate office or agency for service while maintaining positive client relations in potentially adverse or emotional situations.
The candidate will search the management information system for clients’ previous or current ministry involvement and update the electronic database.
The candidate will maintain the staff in/out board, book appointments and meeting rooms, monitor appointment schedules, and notify staff of arrivals.
The candidate will advise clients of initial or additional information and documentation requirements.
The candidate will verify identification of individuals for the release of imprest cheques, bus passes, tickets, and purchase authorizations, print and record imprest cheques, ensure proper signatures, void items when necessary, monitor distribution, and advise workers when items are not picked up.
The candidate will be responsible for arranging photocopier maintenance and repairs and maintaining paper supplies.
The candidate will be responsible for ordering stationery and office supplies and ensuring all associated paperwork is properly processed.
The candidate will be responsible for transcribing Dictaphone recordings, handwritten or edited material, and keyboard input, producing documents, and proofreading and correcting errors in correspondence, reports, forms, court documents, tables, records, spreadsheets, and presentations.
The candidate will be responsible for opening, date stamping, and distributing incoming mail and preparing outgoing mail.
The candidate will be responsible for updating and assembling manuals.
The candidate will be responsible for maintaining sign-out sheets, vehicle books, and keys, tracking mileage for government vehicles, and notifying the regional fleet coordinator or office manager.
The candidate will be responsible for completing courier slips and arranging pick-up and delivery services.
The candidate will be responsible for alerting appropriate staff to emergency situations.
The candidate will be responsible for records management, including file creation, filing, retrieval, and preparation for offsite storage.
The candidate will be responsible for receiving, verifying, and tracking basic financial transactions such as contracts, invoices, budget spreadsheets, and personnel documents.
The candidate will be required to coordinate with the Financial Services Division to address and resolve foster parent concerns, including payment issues.
The candidate will secure negotiable or control documents during office hours and return them to the safe at the end of the day.
The candidate will be responsible for receiving payments, writing receipts, and forwarding them to Accounts.

Job Requirements

The candidate must hold a high school diploma or equivalent, such as Dogwood, GED, or Canadian Adult Education Credential (CAEC).
The candidate must have 2 years of work experience in administration or customer service.
The candidate must have a minimum of 1 year of experience within the last 3 years providing administrative support in an office setting using MS Office applications such as Word, Excel, Outlook, and Skype.
The candidate must have a minimum of 6 months of experience providing quality client service.
The candidate must have a minimum of 6 months of experience responding to client needs in a professional manner.
Preference may be given to applicants who hold a Certificate or Diploma in Office Administration.
Preference may be given to applicants with administrative experience working with vulnerable children and families in a human services or social services setting.
Preference may be given to applicants with experience using Ministry of Children and Family Development (MCFD) Integrated Case Management (ICM) and/or Management Information Systems (MIS).
Preference may be given to applicants who identify as First Nations, Métis, or Inuit and meet the required combination of education and experience.
The candidate must be located in British Columbia at the time of employment.

Additional information

Security and safety

The candidate will be required to successfully complete a Criminal Record Check (CRC) and a Criminal Record Review Act (CRRA) Check.

Work conditions

The candidate may be required to travel and work within the service delivery area and will be responsible for their own transportation to various offices.
The candidate may work with families, children, and youth who are distressed and facing challenges, and may be exposed to unpleasant situations or behaviour involving angry, abusive, or abused clients, as well as parents and children in crisis who may display volatile behaviour.

Benefits

The candidate will have the opportunity to join a team that offers an innovative, inclusive, and rewarding workplace.
The employer will provide reasonable accommodations across all stages of the hiring process, including during assessment and selection.

How to Apply

If you are interested in applying, please submit your application through the provided channels or options.

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