Hotel front desk clerk
Econo Lodge Inn & Suites – High Level situated in 9722 97 St, High Level, AB T0H 1Z0 is seeking applications for the job position of Hotel front desk clerk who are enthusiastic and possess excellent interpersonal skills. The successful candidate for this position is expected to start work as quickly as possible. The role being offered is Permanent employment or Full time job. The shift schedules have yet to be determined.
Employer Name: Econo Lodge Inn & Suites – High Level
Position: Hotel front desk clerk
No. of vacancies: 2
Salary: $17.00 hourly / 30 to 44 hours per week
Employment type: Permanent employment, Full time
Location: 9722 97 St, High Level, AB T0H 1Z0
Job Description
- The candidate will be responsible for investigating complaints and claims.
- The candidate will be responsible for registering arriving guests and assigning rooms.
- The candidate must resolve complaints and claims.
- The candidate will be responsible for processing group arrivals and departures.
- The candidate must accept, cancel, and change room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate must provide general information about points of interest in the area.
- The candidate must exchange foreign currency.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate must balance cash and complete balance sheets, cash reports, and related forms.
- The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
- The candidate must adhere to emergency and safety procedures.
- The candidate must perform clerical duties such as filing, photocopying, and faxing.
- The candidate must answer the phone and relay calls and messages.
- The candidate must assist clients/guests with special needs.
- The candidate will be responsible for contacting customers to deliver requested wakeup calls.
- The candidate must perform light housekeeping and cleaning duties.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate of Secondary (high) school graduation.
- Candidate having experience is an asset.
Work setting
- The candidate should work in a hotel, motel, or resort with additional sports and leisure facilities framed in a natural environment that attracts visitors beyond the room.
How to Apply
Kindly use the given options to submit your application, if you are interested.
By email