Customer service representative – call centre

Manpower Services Canada Limit based in Halifax, NS is inviting applications from suitable candidates for the position of Customer service representative – call centre who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Term or contract or Full time job. The shift timings include Day and Morning.

Employer Name: Manpower Services Canada Limit
Position: Customer service representative – call centre
No. of vacancies: 5
Salary: $17.00 to $18.00 hourly for 37.5 hours per 37.5 to 40 hours per week
Employment type: Term or contract, Full time
Location: Halifax, NS

Job Description

  • The candidate will be expected to access and process data.
  • The candidate will be expected to respond to customer complaints or concerns.
  • The candidate will be expected to respond to customer inquiries and provide information.
  • The candidate will be expected to set up billing for services.
  • The candidate must explain the type and cost of services provided.
  • The candidate will be responsible for receiving and logging complaints.
  • The candidate will be required to sell merchandise.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • Fluency in Japanese language is an asset.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate should have excellent oral and written communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with Database software, the Internet, MS Excel, MS Outlook, MS Windows, and MS Word.

Additional information

Security and safety

  • The candidate should be subjected to a thorough criminal background check.

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate must finished the work with in the given time line.
  • The candidate should be willing to work under pressure.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

 

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