Customer service agent

True Stitch Marine Inc. based in Richmond, BC is inviting applications from suitable candidates for the position of Customer service agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job.

Employer Name: True Stitch Marine Inc.
Position: Customer service agent
No. of vacancies: 1
Salary: $22.50 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Richmond, BC

Job Description

  • The candidate will be expected to respond to customer inquiries and provide information.
  • The candidate must make arrangements for refunds and credits.
  • The candidate must explain the type and cost of services provided.
  • The candidate must issue receipts and other forms.
  • The candidate will be responsible for receiving and logging complaints.
  • The candidate must accept payment.
  • The candidate will be expected to take orders from customers.
  • The candidate must respond to written and oral questions.
  • The candidate must promote sales to existing clients.
  • The candidate must advertise and/or promote products, sales, or services.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation.
  • The ideal candidate will have at least 3 to 5 years of experience in a related industry.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent oral and written communication skills.
  • The candidate must be well-organized.
  • The candidate should be reliable.
  • The candidate should be a good team player.
  • The candidate must be capable of acting on their own initiative.
  • The candidate should have good judgemental skills.
  • The candidate must be able to multitask.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate must finished the work with in the given time line.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

By mail

3333 Hunt Street
Richmond, BC
V7E 2L7

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