Customer service agent

Service Canada based in Saint-Quentin, NB is inviting applications from suitable candidates for the position of Customer service agent who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Term or contract or Full time job. The candidate will be required to work during the day shift.

Employer Name: Service Canada
Position: Customer service agent
No. of vacancies: 1
Salary: $28.14 hourly for 37.5 hours per week
Employment type: Term or contract, Full time
Location: Saint-Quentin, NB

Job Description

  • The candidate will be expected to access and process data.
  • The candidate will be expected to respond to customer complaints or concerns.
  • The candidate will be expected to respond to customer inquiries and provide information.
  • The candidate must explain the type and cost of services provided.
  • The candidate will be required to issue receipts and other forms.
  • The candidate will be expected to carry out general office duties.
  • The candidate will be expected to accept payments.

Job Requirements

  • The candidate must be bilingual.
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate should have excellent oral and written communication skills.
  • The candidate should be organised and flexible in nature.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Work setting

  • The candidate will be required to work in the public sector.

Experience and specialization

Computer and technology knowledge

  • The candidate must be proficient in Internet, MS Outlook, MS Windows, and MS Word.

Additional information

Security and safety

  • The candidate must have a basic security clearance.
  • The candidate should undergo a thorough credit and criminal record check.

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be required to perform repetitive tasks on frequent basis.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

  • Job reference number- 1683
Show More
Back to top button

Adblock Detected

Please consider supporting us by disabling your ad blocker