The Health Equipment Loan Program Coordinator oversees the distribution process and equipment tracking system for medical devices which are provided through community support services. The position requires assessment of referral requests while organizing equipment delivery schedules and maintaining precise documentation of equipment loan activities.
The Canadian Red Cross provides its staff members with an opportunity to work for a respected non-profit organization which helps people during their time of need. The organization provides its employees with an environment which supports them while creating a workplace that respects all staff members regardless of their background and needs.
The company has been recognized as one of Canada’s Best Employers 2024 and its mission focuses on helping communities develop their ability to withstand challenges. The job post below contains full details about health service programs in Nanaimo which you can support through your work.
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Employer Details
Company Name : Canadian Red Cross
Location : Nanaimo, BC, Canada
Salary : $26.32 – $27.96 / hour
Job Type : Full Time
Start date : As soon as possible
Benefits : Supportive non-profit workplace, community-focused work setting, inclusive and accessible environment, diverse team culture, recognized employer reputation.
Job Description
- A Health Equipment Loan Program Coordinator manages the loan process for medical equipment used by clients in the community.
- The role is based in-person in Nanaimo, BC with the Canadian Red Cross.
- The position includes reviewing referrals, coordinating equipment deliveries, and maintaining client records.
- Casual employment in a structured health service program environment.
- The position requires working with technicians while maintaining direct contact with clients and healthcare professionals.
- The company operates as a community service center which helps individuals who require medical equipment.
Responsibilities
- Review incoming referrals and check that all required information is included.
- Contact referring health professionals when additional information is needed.
- Schedule equipment delivery and installation within required time frames.
- Make sure high-priority clients receive prompt service.
- Work with program technicians to coordinate equipment service and repairs.
- Act as a contact point between clients, family members, and health professionals.
- Respond to questions from clients, health professionals, and the public about the program.
- Enter client and equipment information into the database.
- Follow program policies and contract requirements.
- Maintain program standards and quality control procedures.
Requirements
- The candidate requires two years of post-secondary education in health services or a related discipline or an equivalent combination of education and work experience.
- The job requires candidates to possess two years of experience in customer service or a related industry.
- Can use MS Office Suite.
- The position requires strong skills which include the ability to practice diplomacy.
- The candidate needs to hold a valid First Aid certification or complete training for it.
- The candidate needs to have experience managing volunteers or experience with medical equipment as a beneficial asset.
- The candidate must show English fluency to perform workplace interactions.
How to Apply?
To get the complete picture of this role, visit the official job page through the link provided. Read the posting to submit your application directly with the company if the position fits your interests.