Contact centre supervisor

Asha IT Solutions based in Whitby, ON is inviting applications from suitable candidates for the position of Contact centre supervisor who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate will be required to work during the day shift.

Employer Name: Asha IT Solutions
Position: Contact centre supervisor
No. of vacancies: 3
Salary: $35.00 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Whitby, ON

Also hiring: Retail sales associate

Hiring: Contact centre supervisor

Job Description

• The candidate must conduct performance evaluations.
• The candidate will be responsible for recruiting and hiring employees.
• The candidate will be expected to plan, assign, and review work.
• The candidate will be responsible for ensuring the smooth operation of computer systems, equipment, and machinery, as well as organising maintenance and repair work.
• The candidate will be responsible for developing work schedules and procedures, as well as coordinating activities with other work units or departments.
• The candidate must examine and verify the accuracy of work, as well as authorise routine deposits and withdrawals.
• The candidate will be responsible for identifying training needs and training employees on job duties and company policies.
• The candidate will be expected to order materials and supplies.
• The candidate will be expected to solve work-related issues as well as prepare and submit progress and other reports.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a Master’s degree or equivalent experience.
• The ideal candidate will have at least 5 years of experience in a related industry.
• The candidate should be accurate.
• The candidate should be client focused.
• The candidate should be dependable.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate must be capable of acting on their own initiative.
• The candidate should have good judgemental skills.
• The candidate must be well-organized.
• The candidate should be reliable.
• The candidate should be a good team player.

Additional information

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.

Benefits

• Under Health Benefits, the selected candidate will receive Dental plan, Health care plan, Paramedical services coverage and Vision care benefits.

How to Apply

If you are interested in applying, apply through the given options.

By email

shahid.asager@gmail.com

Note

Please include the following while sending the application

• Job reference number- 1
• Cover letter
• References attesting experience
• Proof of the requested certifications