Call centre agent – customer service
Bruce Automotive Group based in 5482 Prospect Rd, New Minas, NS B4N 3K8 is inviting applications from suitable candidates for the position of Call centre agent – customer service who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Weekend, Morning and 08:00 to 18:00.
Employer Name: Bruce Automotive Group
Position: Call centre agent – customer service
No. of vacancies: 1
Salary: $15.00 hourly 40 to 48 hours per week
Employment type: Permanent employment, Full time
Location: 5482 Prospect Rd, New Minas, NS B4N 3K8
Job Description
- The candidate will be expected to access and process data.
- The candidate will be expected to respond to customer complaints or concerns.
- The candidate will be expected to respond to customer inquiries and provide information.
- The candidate must explain the type and cost of services provided.
- The candidate will be expected to keep records and statistics.
- The candidate will be expected to carry out general office duties.
- The candidate will be responsible for receiving and logging complaints.
Job Requirements
- The candidate should be fluent in English language.
- The candidate should have minimum qualification of Secondary (high) school graduation certificate.
- Candidate having experience is an asset.
- The candidate must be punctual.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral and written communication skills.
- The candidate should be organised and flexible in nature.
- The candidate should be reliable.
- The candidate should be a good team player.
Work setting
- The candidate must be willing to work in a rural area.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with Database software, Enterprise resource planning (ERP) software, the Internet, MS Excel, and Microsoft Windows.
Additional information
Transportation/travel information
- The candidate must have their own transportation.
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be required to perform repetitive tasks on frequent basis.
- The candidate must finished the work with in the given time line.
- The candidate should be willing to work under pressure.
Benefits
- Health, Financial, Long term and Other benefits will be provided to the selected candidate.
- Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.
- Under Financial benefits, the selected candidate will receive Bonus.
- Under Long Term Benefits, the selected candidate will receive Group insurance benefits, Life insurance, Pension plan, and Registered Retirement Savings Plan (RRSP).
- In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive Paid time off (volunteering or personal days).
How to Apply
If you are interested in applying, apply through the given options.
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