Tesla’s Advisor, Delivery role helps keep things moving along smoothly by coordinating key delivery steps to support customers as they prepare to receive their vehicle here in London.
This position acts like a mix of customer service, sales support and day to day operational coordination. The role quietly supports the overall customer journey as well as the rhythm of daily store operations.
Tesla draws in people who like fast paced environments. If this kind of role sounds like it could fit you then take a look at the posting below for more specifics.
Also hiring: Truck driver
Employer Details
Company Name : Tesla
Location : London, Ontario, Canada
Salary : $19.20 – $28.80/hour
Job Type : Full time
Start date : As soon as possible
Benefits : Medical coverage, dental plan, vision care, life insurance, disability protection, RRSP employer matching, employee share purchase program, employee assistance services, family support programs, paid personal leave, vacation benefits, paid public holidays, Tesla family initiatives, product savings, fitness discounts and additional workplace incentives.
Job Description
- Tesla Advisor, Delivery is a customer support and delivery coordination position within
- Tesla’s sales and customer support team.
- This is a full time role based in London, Ontario.
- The position supports customers after vehicle orders are placed.
- This role combines delivery, customer service and sales support.
- The work environment is customer focused, organized and team driven.
- Employees receive competitive compensation, stock awards and a comprehensive benefits package.
Responsibilities
- Prepare customer loan documentation for vehicle deliveries.
- Present and promote Tesla products and services to customers.
- Improve scheduling efficiency to support customer satisfaction.
- Prepare reports that support training and performance improvement efforts.
- Support customers throughout the pre delivery process.
- Provide a customer focused vehicle delivery experience.
- Coordinate store fleet servicing activities.
- Manage vehicle allocation activities.
- Complete accident reports when required.
- Assist with delivery preparation tasks.
- Conduct direct vehicle deliveries when needed.
- Support sales related activities as assigned.
Requirements
- A minimum of 1 year of customer service work background is required.
- Can build positive working relationships with team members and customers.
- Highly organized work habits are required.
- Excellent written and verbal interaction skills are required.
- Skilled in Microsoft Office Suite applications.
- Work background with CRM systems is required and Salesforce knowledge is preferred.
- A valid Class 5, G or G2 driver’s licence for Canada must be maintained.
How to Apply?
Take a few minutes to go over the whole job listing from the link above and then you can apply directly with Tesla if the role matches up with your background and interests.