Royal Bank of Canada is looking for an Implementation Lead in ACH Operations to join the Payments Product Management team to assist customers with ACH and digital payment integration through working with the customer as well as internal resources.
Royal Bank of Canada fosters a collaborative, supportive culture, with a focus on high performance. Employees benefit from an extensive total reward plan, the ability to create a flexible work/life balance and opportunities for professional growth within the culture of coaching and mentoring.
If you want a fast-paced position where you can contribute to building a strong digital payment infrastructure, working with one of Canada’s largest and most stable banks, then this may be the right role for you. Please find detailed information below about the job.
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Employer Details
Company Name : Royal Bank of Canada
Location : Toronto, Ontario, Canada
Salary : $125,000 – $156,000 CAD per year
Job Type : Full time
Start date : As soon as possible
Job Description
- As the ACH Operations Implementation Lead, you will help clients navigate the onboarding process and integrate with Royal Bank of Canada’s payment platforms.
- You will be a full-time team member (~37.5 hours/week) of a collaborative payments operations team.
- Your goal is to support client implementations by partnering internally and with the client’s technical team to ensure a seamless implementation process.
- ACH operation responsibilities include monitoring ACH transaction limits and resolving any payment-related inquiries.
- You are responsible for providing technical walkthroughs, conducting testing, and assisting with configuration of Royal Bank of Canada’s digital payment tools.
Responsibilities
- Keep an eye on ACH exposure limits and work with Credit Risk teams whenever it is necessary.
- Take care of ACH investigations that include authorizations, recalls, reversals, and trace requests.
- Give help to clients in resolving problems and working out with product and account teams built-in solutions.
- Supervise daily technical implementation activities which comprise configuration, troubleshooting, and client training.
- Show customers technical ways to use Royal Bank of Canada Clear tools, such as portal setup, H2H connections, and file formats.
- Direct client integration projects by preparing project plans and leading them to finish.
- Act as the primary technical person for discussions about onboarding and assist the client in testing the host-to-host channels.
Requirements
- A minimum of 5-7 years worked in an ACH Operations position.
- A direct involvement in the product development and installation for Cash Management/Treasury .
- The experience of being engaged in the processing of account statement formats (MT/CAMT/BAI2) over SWIFT as well as through host to host delivery channels.
- Comprehensive knowledge and understanding of cash management products, including ACH, RTP, and Checks.
- Excellent skills in technical document reading and client’s technical teams communication.
- Knowledge of the Nacha rules and regulations is a plus.
- Accreditation as an Accredited ACH Professional (AAP) is preferred but not compulsory.
How to Apply ?
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