The Tesla Advisor, Delivery supports customers after they order a Tesla vehicle and helps make the delivery process simple and well managed. This role also improves store operations by working with different teams to provide a smooth customer journey from order to delivery.
This position prepares financing and registration documents, manages delivery appointments and supports store fleet activities. It also helps improve daily performance, supports training and takes part in delivery preparation, direct deliveries and sales when needed.
Tesla offers a positive work place where team work, growth and customer care are part of everyday work. You will join a company focused on sustainable energy with great support for employees. Check out the job post below.
Also hiring: Sales supervisor – retail
Employer Details
Company Name : Tesla
Location : Saint Bruno, Quebec, Canada
Salary :
Tesla Advisor, Delivery – $19.20 – $28.80/hour
Tesla Advisor, Delivery III – $22.50 – $33.76/hour
Sr. Tesla Advisor, Delivery – $27.00 – $40.50/hour
Job Type : Full time
Start date : As soon as possible
Benefits : Health coverage, dental coverage, vision coverage, life insurance, disability coverage, employer RRSP contribution, employee share purchase plan, employee assistance program, parental support programs, paid vacation, paid sick leave, paid holidays, Tesla Babies program, Tesla product discounts, fitness discounts, employee rewards programs
Job Description
- Tesla Advisor, Delivery supports customers through the vehicle delivery process and helps improve store operations.
- Full time position based in Saint Bruno, Quebec.
- Focuses on customer service, delivery support and store productivity.
- Works closely with different teams to provide a smooth customer experience.
- Offers career growth with training and employee support programs.
Responsibilities
- Prepare customer financing and vehicle registration documents.
- Support successful delivery appointments with team members.
- Present and promote Tesla products and services.
- Improve planning to provide better customer service.
- Prepare reports that support performance improvements and training.
- Support customers before delivery appointments.
- Provide a customer focused delivery experience.
- Manage the store vehicle fleet including service coordination and allocation.
- Complete accident reports for store vehicles.
- Support delivery preparation, direct deliveries and sales as needed.
Requirements
- At least 1 year of work background in customer service.
- Can build positive working relationships as a proactive team member.
- Highly organized with excellent verbal and written interaction skills.
- Skilled in Microsoft Office Suite and CRM tools with Salesforce preferred.
- Must support projects across all Canadian provinces.
How to Apply?
Check the link down below to read the whole job details and apply straight through Tesla before the opening gets filled. Take a quick look at the complete posting for extra context on the role, then send in your application as soon as you can.