BC Public Service situated in Revelstoke, BC V0E 3K0 CA is currently looking for applications for the role of Team Assistant who is a self-motivated individual with excellent interpersonal skills. The selected candidate must start work promptly. This is a regular part-time position.
Employer Name: BC Public Service
Position: Team Assistant
No. of vacancies: 1
Salary: $29.9434 – $33.7566 hourly
Employment type: Regular, Part Time
Location: Revelstoke, BC V0E 3K0 CA
Salmon Arm, BC V1E 4S4 CA (Primary)
Also hiring: Farm supervisor
Job Description
- The candidate will be responsible for arranging supervised access for children in care by contacting the appropriate service agency and scheduling the visit supervisor.
- The candidate will be responsible for taking photographs for record purposes at the direction of professional staff, including client identification photographs for case files.
- The candidate will be responsible for coordinating with other ministries and agencies to initiate required services and address issues.
- The candidate will be responsible for searching reference materials, including policies and procedures for child name changes, RCMP numbers for victim assistance claims, and library research.
- The candidate will be responsible for handling case-specific telephone calls in the absence of professional staff.
- The candidate will be responsible for providing general information to families regarding legislative procedures and ministry policies.
- The candidate will coordinate activities with care givers, including arranging meetings involving care givers and children.
- The candidate will respond to client calls at the direction of professional staff, including routine requests from care givers.
- The candidate will be responsible for receiving anxious clients and responding to non-mandated calls, including providing support while clients await meetings and handling routine requests from caregivers.
- The candidate will be responsible for taking inventory of a child’s possessions and providing or obtaining non-clinical information.
- The candidate will be responsible for reviewing incoming and outgoing correspondence to determine whether further action is required.
- The candidate will provide input on clients and report interactions with Children In Care, clients, and care givers.
- The candidate will be responsible for preparing and compiling court documents as directed by professional staff or independently for approval and signature.
- The candidate will serve routine court documents at the direction of professional staff by delivering the documents directly to the recipient on the premises.
- The candidate will explain the court process to children, youth, and families.
- The candidate will be responsible for supporting Public Trustee requirements as required.
- The candidate will be responsible for processing a variety of documents and contracts, including purchase documents, taxi orders, applications for medical coverage, and medical forms for child services files.
- The candidate will be responsible for ensuring referral documentation is complete, printed, distributed to the appropriate resource, and filed when a child or youth enters care or changes resources.
- The candidate will search the management information system for a client’s previous and current ministry involvement and update the electronic database.
- The candidate will be responsible for verifying client identification for the release of imprest cheques, bus passes, tickets, and purchase authorizations, printing and recording imprest cheques, ensuring the appropriate signatures are obtained, voiding documents when required, monitoring distribution, and advising the assigned worker when items remain unclaimed.
- The candidate will be responsible for transcribing Dictaphone recordings, handwritten material, and edited copy, preparing documents using keyboarding skills, proofreading documents, and correcting errors in correspondence, minutes, forms, reports, court documents, statistical tables, chronological records, spreadsheets, and presentations.
- The candidate will be responsible for notifying the appropriate staff of emergency situations.
- The candidate will be responsible for carrying out records management duties, including creating, filing, retrieving, and preparing files for offsite storage.
- The candidate will be responsible for receiving checks and tracking basic financial transactions, including contracts, invoices, budget spreadsheets, and personnel documents.
- The candidate will assist with the training of administrative staff.
- The candidate will provide general administrative and clerical support to the office as required.
Job Requirements
- The candidate must have a certificate or relevant coursework along with six (6) months of related experience.
- The candidate must have Secondary School graduation (Dogwood or GED) and six (6) months of related experience.
- The candidate must have Evergreen certification and one (1) year of related experience.
- An equivalent combination of education and experience may be considered.
- The candidate must have at least six (6) months of experience working in a computerized environment using various computer applications and databases, including Microsoft Office applications such as Word, Excel, and Outlook for word processing, spreadsheets, data entry, email, and video teleconferencing, as well as case management or other database applications.
- The candidate must have experience providing quality customer or client service while carrying out duties and responding to client needs in a professional manner.
- The candidate must have experience working independently and collaboratively as part of a multi-disciplinary team with professional staff, clients, and service providers.
- The candidate with administrative experience working with vulnerable children and families in a human/social services setting will be preferred.
- Preference may be given to candidates with experience using MCFD applications, including Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
- Consideration may be given to candidates who have completed an Administrative Business Skills course or program as equivalent experience.
- The candidate should be located in British Columbia at the time of employment.
Additional information
Security and safety
- The candidate must undergo a Criminal Record Check (CRC) as well as a Criminal Record Review Act Check (CRRA).
Benefits
- The candidate will have the opportunity to join a team that offers an innovative, inclusive, and rewarding workplace.
- The employer will provide reasonable accommodations across all stages of the hiring process, including during assessment and selection.
How to Apply
If you are interested in applying, please submit your application through the provided channels or options.
