Senior Finance Shared Services Specialist

lululemon located at Vancouver, BC is currently accepting applications for the position of Senior Finance Shared Services Specialist. The company is looking for a motivated individual with strong interpersonal skills who is ready to start as soon as possible. The employer is offering a full-time position.

Employer Name: lululemon
Position: Senior Finance Shared Services Specialist
Salary: $88,200- 115,800 annually
Employment type: Full-time
Location: Vancouver, BC

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Job Description

• The candidate will support daily Accounts Payable and buying operations by working with outsourced teams to resolve ServiceNow tickets, manage Coupa queues, address buyer-action issues, and ensure smooth invoice flow through the P2P cycle.
• The candidate will oversee bot management, updates, and troubleshooting for RPA retail quarter clean-up activities, and maintain AP knowledge resources, system updates, and outage communications while staying updated on Coupa release notes and process changes.
• The candidate will assist with catalog and cXML vendor setup and work with business partners on market entry, process changes, and improvements in buying operations, while sharing data and operational insights to support continuous improvement.
• The candidate will support compliance and governance by assisting with SOX reporting, monitoring system permissions, and ensuring AP and buying operations follow internal controls and policy requirements.
• The candidate will work with outsourced AP teams to monitor daily operations, review quality metrics, identify gaps, and maintain best practices.
• The candidate will review and analyze key performance indicators, including Tungsten (CSP) invoice transmission metrics, exception trends, and aging reports.
• The candidate will manage daily Accounts Payable escalations from business partners, vendors, and outsourced teams and ensure timely resolution.
• The candidate will lead the vendor statements reconciliation process, ensuring timely follow-ups on discrepancies, better visibility on aged items, and regular vendor engagement.
• The candidate will support payment processing by releasing manual bank payments in line with internal control requirements.
• The candidate will collaborate with Procurement, Treasury, Finance Technology, and vendors to resolve system issues and support process improvements.
• The candidate will document processes, maintain training materials, and support onboarding and training of internal teams and outsourced partners.
• The candidate will handle ad-hoc tasks assigned by the Manager GFSS, including audit support, reporting, and project work.

Job Requirements

• The candidate must have 3–5 years of experience in Accounts Payable or Shared Services, preferably working with offshore or outsourced teams.
• The candidate must have experience managing escalations, reviewing operational KPIs, and supporting Accounts Payable compliance and reporting activities.
• The candidate must have prior exposure to vendor statement processes, exception handling, or Coupa buying operations.
• The candidate must have strong knowledge of Accounts Payable systems such as Oracle EBS, Coupa, Tungsten/CSP, or equivalent platforms.
• The candidate must have advanced Excel skills, including lookups, pivot tables, and data cleaning.
• The candidate must have a good understanding of electronic invoicing workflows, supplier networks, and banking/payment processes.
• The candidate must be able to work with metrics dashboards; experience with Power BI is an advantage.
• The candidate must have excellent communication and partnership skills with the ability to collaborate effectively with outsourced teams.
• The candidate must have strong problem-solving skills and the ability to perform root-cause analysis.
• The candidate must have high attention to detail, accuracy, and strong follow-through on tasks.
• The candidate should be capable of working independently under fast-paced, high-volume conditions.
• The candidate will be required to show accountability, resilience, and a service-oriented mindset.
• The candidate must hold a Bachelor’s degree in Commerce, Accounting, Finance, or a related field.
• The candidate is preferred to have certifications in buying operations, including Coupa Procurement certifications or other recognized procurement/purchasing courses.
• The candidate must have a continuous improvement mindset with the ability to identify process gaps and propose practical solutions.
• The candidate must be able to interpret data and translate insights into operational actions.
• The candidate must have strong organizational skills and the ability to multitask effectively.
• The candidate must be comfortable working with ambiguity and supporting evolving business needs.
• The candidate must be legally authorized to work in Canada.

Additional information

Work conditions

• The candidate will be required to support in-person collaboration and connection as an essential part of the company culture.
• The candidate will be required to perform work onsite for a minimum of 4 days per week.

Benefits

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