Retail Store Supervisor

Shell Gas Station based in Rocky View, AB is looking for the position of Retail Store Supervisor who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to full time or permanent job. The shift timings include Day, Evening, Night, Weekend, Shift, To be determined, Early Morning and Morning

Employer Name: Shell Gas Station
Position: Retail Store Supervisor
No. of vacancies: 2
Salary: $19.50 to $21.00 hourly for 30 to 40 hours per week
Employment type:  Full time, Permanent
Location: Rocky View, AB

Job Description

  • The candidate would be responsible for marketing, promotion, and advertising of products intended for retail sale.
  • The candidate would be responsible in preparing reports on sales volumes, merchandising and personnel matters
  • During the product’s warranty period, the candidate would be responsible for returning the product to receive a refund, replacement, or repair.
  • The candidate would be in charge of assigning duties to sales workers.
  • The candidate would be responsible in resolving problems that arise, such as customer complaints and supply shortages
  • The candidate will be required to supervise and co-ordinate activities of workers
  • The candidate will be responsible for inventory organisation and management.
  • The candidate will be responsible in evaluating the supply and availability of stocks, and profit-margins.
  • The candidate will be intended to motivate employees to meet goals.
  • The candidate will be responsible for training new employees and scheduling shifts.
  • The candidate will be in charge of researching market trends and developing products that will appeal to customers.
  • The candidate would be responsible for implementing measures to avoid stock damages, theft, and wastage.
  • The candidate must be capable of supervising salespeople, cashiers, shelf stockers, and other employees.
  • The candidate should ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness.
  • The candidate should assure functionality of Domestic and International training programs.
  • The candidate would be responsible for inspecting company equipment regularly to ensure maintenance.
  • The candidate should be able to handle retail staff job functions and reconcile registers per shifts.
  • The candidate would be responsible in delivering extraordinary service to customers.
  • The candidate will be required to understand and manage Product Knowledge and be responsible for Store Team Members.
  • To drive business, the candidate should be responsible for assessing customer profiles, purchasing trends, and competitive information.
  • The candidate will be able to communicate merchandise opportunities to the Store Manager.
  • The candidate must ensure that hours of operation are in compliance with local laws
  • The candidate must be able to handle customer complaints, issues and questions.
  • The candidate should ensure high levels of customers satisfaction through excellent service.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate should have minimum qualification of Secondary (high) school graduation certificate.
  • The ideal candidate should have a minimum 1 to 2 years of working experience.
  • The candidate would be in charge of developing employee work schedules.
  • The candidate should be a good team player with enough interpersonal and judge-mental skills.
  • The candidate should be organized and flexible in nature.
  • The candidate should be punctual.
  • The candidate should be dependable.
  • The candidate should be reliable.
  • The candidate should give importance to values and ethics.
  • The ideal candidate will be client-focused.
  • The candidate should have excellent organizational and time management skills.
  • The candidate should be Customer-oriented and friendly.
  • The candidate must have excellent written, oral, and verbal communication skills
  • The candidate must have PC skills, including the ability to use database marketing and Microsoft Office Suite.
  • The candidate should have excellent customer service skills.

Work Setting

  • The candidate will be required to sell goods to consumers either individually or in small quantities.

Work Conditions and Physical Capabilities

  • This is a fast-paced environment.
  • The candidate should be willing to work under pressure.
  • The candidate should have an eye for details.
  • The candidate should be willing to work for long hours in sitting, standing and walking positions.
  • The candidate must finished the work with in the given time line.
  • The candidate should ready to work overtime if needed.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]


Please include the following while sending the application

  • Cover letter
  • References attesting experience
  • Letter of recommendation
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