Help desk technician

SaskIT Inc. based in 1118 Broad St, Regina, SK S4R 1X8 is inviting applications from suitable candidates for the position of Help desk technician who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Shift, Overtime, On Call and Flexible Hours.

Employer Name: SaskIT Inc.
Position: Help desk technician
No. of vacancies: 2
Salary: $33.00 hourly / 30 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 1118 Broad St, Regina, SK S4R 1X8

Job Description

• The candidate will be responsible for responding to users who are experiencing difficulties with computer.
• The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
• The candidate will be responsible for providing advice and training to users in response to identified problems.
• The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
• The candidate must participate in the redesign of applications and other software.
• The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
• The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate will be responsible for performing web server backup and recovery operations.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate must be able to supervise 1 to 2 people.

Additional information

Security and safety

• The candidate should be subjected to a thorough criminal background check.

Benefits

• Health and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Health care plan.
• In addition to the Health benefits mentioned above, the selected candidate will receive Free parking.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

• Job reference number- SK02
• Cover letter
• Highest level of education and name of institution where it was completed