Cloud support engineer I
Recruitment of cloud support engineer I have been released by Amazon, they’re inviting candidates to share their applications. They’re required to work on critical, highly complex customer problems that may span multiple AWS services. They’re also appointed to apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs. Registration for this post has already started and it will end soon.
Employer Name: Amazon
Position: Cloud Support Engineer I
Salary: $69,681 per year
Employment Type: Full-time
Location: Toronto, Ontario, Canada
Job Description
- Candidates working in this post are appointed to leverage their extensive customer support experience to provide feedback to internal teams on how to improve services.
- They’re also appointed to drive tactical & strategic projects that improve support-related processes and our customers’ technical support experience.
- Candidates are appointed to write tutorials, how-to videos, and other technical articles for the developer community.
- They’re responsible for solving customers’ issues through a variety of customer contact channels which include the web, live chat, and telephone.
- Candidates working in this post are appointed to provide both self-paced and instructor-led training that helps them develop the skills to be eligible for this post.
- Candidates are also appointed to be promoted to multiple options to advance their careers across the organization to help them meet their ultimate career goals.
Job requirement
- They must attain 1+ years of software development, or 1+ years of technical support experience to be eligible for this post.
- They must have dedicated experience in troubleshooting and debugging technical systems to be eligible for this post.
- Candidates must have fluency in both written and verbal Portuguese to be eligible for this post.
- Candidates must attain 1+ years of professional technical experience working within the Internet industries focused on troubleshooting and debugging technical systems.
- They must acquire a dedicated bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, or equivalent technical discipline.
- They must attain a MS or PhD in a related field to be eligible for this post.
- They must attain expertise in systems administration, network administration, and database administration to be eligible for this post.
Work setting
- Candidates must have experience in Distributed computing technology including large-scale server fleet management and Hadoop environment management.
How to apply
We have shared a link below, all the candidates who want to join this post will just need to click on the link and fill out the application form. They’ll have to make sure to share genuine information in the application otherwise, the registration gets cancelled.