At the Disability Management Services Office (DMSO) the Administrative Assistant (12-month contract) position is allotted majorly to the performance of the primary administrative tasks for the Disability Management team based in Vancouver. The person employed in this role will be responsible amongst others for the answering of phone calls, sorting and distributing of incoming mail, document preparation, scanning, and maintaining records of both clients and employees.

At Canada Life, the healthy and inclusive work culture that they promote is made up of one deadly collaboration among the employees and are then highly encouraged to grow professionally in the process. The company has the approach of putting teamwork, and if rightly supported, would always be in the center of the continuous development.

Being the top provider in the market for life, health, and financial insurance services in Canada, Canada Life is fully aware of the need to support its employees. If you want to become a part of a highly reputed organization that not only has a strong workplace culture but also is the way you want it to be, do check out the information below

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Employer Details

Company Name : Canada Life
Location : Vancouver, British Columbia, CA
Salary : $38,000-$51,300 annually
Job Type : Temporary Full Time
Start date : As soon as possible
Benefits : The base salary mentioned is the only one considered, and variable pay like bonuses or commissions is excluded, full details of the rewards will be shared later by the recruiter, the employees are valued and listened to, there is a diverse and inclusive workplace, career growth and well-being are supported, freedom to excel and innovate, the focus is on providing exceptional customer and advisor experiences.

Job Description

The duties of the Administrative Assistant – Disability Management (Vancouver) are to assist the Disability Management (DM) Services Office on a temporary basis for one year; the DM office provides administrative support to other offices within the Greater Vancouver area.
To provide receptionist services for our telephone and incoming communication processes including the distribution of incoming mail.
Maintain accurate records and ensure that the staff and client information in the Canada Life (CL) computer system is current and complete.
The job is a mix of both in-person and remote work environments (i.e., this position is advertised under “Hybrid Work”).
The position is full-time but the hours, as per the job posting, are support for continuous operations.

Responsibilities

Invoicing or transaction processing and phone inquiries.
Incoming mail is being received, sorted, and prepared to be processed.
Documents scanned into image systems; tasks are being routed to team members.
Preparation of correspondence for employees, clients, and service providers.
Maintenance and updating of employee and client records for banking and contact information.
Returned mail is being reviewed, returned mail will be investigated for issues, with re-sending of returned mail as necessary.
Distribution of records and general assistance with administrative work as needed.

Requirements

The candidate should possess excellent customer service skills and the ability to communicate both orally and in writing effectively.
The applicant must show an ability to work independently as well as supportively in a team environment.
The applicant must possess excellent organizational, time management, and problem-solving skills.
All applicants must be eligible to obtain a Reliability Status Security Clearance (underwritten by Canada Life).

How to Apply ?

You can learn more about this role and apply by visiting the CanadaLife job listing linked below.
Apply