Systems technical support analyst

Motiv Studio Ltd. is located at 1500 – 715 5 Ave SW, Calgary, AB T2P 2X6. The company is currently looking for applications for the role of Systems technical support analyst. We are in search of a self-disciplined individual with outstanding interpersonal skills. The selected applicant will be required to join and take their responsibilities at the earliest. The open positions are for Permanent employment or Full time job.

Employer Name: Motiv Studio Ltd.
Position: Systems technical support analyst
No. of vacancies: 1
Salary: $29.55 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: 1500 – 715 5 Ave SW, Calgary, AB T2P 2X6

Job Description

• The candidate will be responsible for responding to users who are experiencing difficulties with computer.
• The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
• The candidate will be responsible for providing advice and training to users in response to identified problems.
• The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
• The candidate must participate in the redesign of applications and other software.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College/CEGEP diploma.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must be well-organized.
• The candidate should be a good team player.

Work setting

• The candidate must work for a startup company, a research and development organization, or a consulting firm.
• The candidate’s relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with Desktop applications, File management software, and Communication software.

Additional information

Transportation/travel information

• The candidate must have their own transportation.
• The candidate has access to public transportation.

Work conditions and physical capabilities

• The candidate should be able to work in fast-paced busy environment.
• The candidate should have an eye for details.

Benefits

• Health, Financial and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.
• Under Financial benefits, the selected candidate will receive Group insurance benefits and Life insurance.
• In addition to the Health and Financial benefits mentioned above, the selected candidate will receive Paid time off (volunteering or personal days) and Team building opportunities.

How to Apply

If you are interested in applying, please utilize the provided options to submit your application.

By email

[email protected]

Note

Please include the following while sending the application

• Letter of recommendation