Support Analyst

UBC has released a notification in which they’re inviting candidates for the post of Support Analyst. It’s imperative that candidates grasp their duties and responsibilities, and putting forth their best is mandatory. They will interact directly with students, faculty and staff as well as other University technology professionals, UBC customers and end-users. Read the article from which you can get the information regarding the post of Support Analyst.

Employer Name: UBC
Position: Support Analyst 
Salary: $5,468.83 – $7,878.17 CAD Monthly
Employment Type: Full time
Location: UBC Vancouver Campus

Job description

  • Candidates will perform in a senior capacity for UBC IT Tier 2 technical service and support.
  • They May act as a queue manager in prioritising work to Support Analysts within the team, and other functional support resources in other faculties or departments as required.¬†

Job requirement

  • Candidates should possess the capability to provide advice on information technology improvements, services, policies and procedures.
  • They need to have the capacity to design basic record and report formats.

Work setting

  • Candidates should be capable of developing training materials and provides training for users in use and configuration of software, hardware, network systems and peripheral equipment
  • They must have the ability to assist users, both remotely and in-person, to diagnose and resolve problems, escalate when necessary, and document problem status and action taken.
  • They must possess the talent for performing preventive maintenance tasks, troubleshoots and repairs on a variety of computer systems and peripheral equipment.

Benefits

  • Candidates will obtain Health care and Dental
  • They will also gain Life Insurance.

How to apply

Candidates who fulfil the eligibility requirements and possess a genuine interest in the Support Analyst role are urged to promptly click on the provided link below and complete their registration, being diligent in entering precise information. The registration process has already begun and will conclude shortly.

Apply now

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