The Mobile Mortgage Specialist Assistant role is critical to ensuring that our customers experience hassle-free mortgage and home equity loan processes, allowing the Mobile Mortgage Sales Specialists to concentrate on acquiring new clients and developing the existing client base.
At TD, we believe in an inclusive, flexible and supportive workplace environment that supports employees through the professional growth stage of their careers, as well as maintaining a work-life balance. Employees can take advantage of telecommuting opportunities, flexible schedules, robust training programs, and a substantial commitment to learning, development and internal mobility culture.
With a strong emphasis on innovation, diversity and development, TD creates an excellent place for you to create a meaningful career. Check out the detailed position description below for further information.
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Employer Details
Company Name : TD Bank
Location : Vancouver, British Columbia, Canada
Salary : $23.37-$31.20 CAD
Job Type : Full Time
Start date : As soon as possible
Benefits : Compensation that is more than fair and competitive, Flexible part-time schedule with the possibility of hours being increased, Mostly remote working style, Extensive health and wellness benefits, Pension and savings plans, Professional Growth and Training Opportunities
Job Description
- As a part-time Mobile Mortgage Specialist Assistant with TD’s National Mobile Mortgage Sales Channel, you will provide Credit Administration, Documentation Coordination, and Customer Service Support to facilitate timely processing of mortgages.
- You will help contribute towards achieving Service Quality, Operational Excellence, and Meeting Our Overall Sales & Business Objectives.
- The position is primarily Remote but offers a Flexible Schedule to work alongside your assigned Mobile Mortgage Specialists.
- Minimum of 15 hours/week, increasing up to 37.5 hours/week based on Business Volume.
- You will work in a Team Environment, with extensive Collaboration between the Internal Partnerships and Training & Development Support provided to you.
Responsibilities
- Mortgage Application Processing, Credit Administration and Coordination of Documentation are some of the assistance we give to the Mobile Mortgage Professionals.
- This company obtains all of the documentation required for a timely application process on behalf of Clients by sending out follow up correspondence.
- As well as maintaining an Accurate/Compliant set of Documents and producing Claims in accordance with the Company Guidelines and Standards set by the Industry.
- Should have to work peacefully and build strong relationships with everyone.
- By promoting a culture of Teamwork in the Workplace and promoting TD’s Customer Service and Branding Standards, we contribute towards creating a Business; helping the Business be successful.
Requirements
- 1+ years of experience in a position that is both administrative or client facing.
- Experience with mortgage lending or credit lending.
- Strong computer / Technology skills.
- Must have high accuracy when executing tasks due to the fact that an error != completion.
- Ability to create a positive experience for customers and effectively communicate with them (customer service, communication skills, and interpersonal skills).
- Ability to be flexible with your availability as it relates to schedule including variable hours, i.e., evening and weekend shifts.
How to Apply?
If you are eligible for this post then you can click on this link to know more and apply at this link.