Customer service clerk

Poulin’s Pest Control situated in 707-10th St, Brandon, MB R7A 4G7 is currently looking for applications for the role of Customer service clerk who is a self-motivated individual with excellent interpersonal skills. The selected candidate for this position will be expected to start work promptly. The available positions are for Permanent employment or Full time job. The candidate must be available to work during the day shift and be willing to work overtime.

Employer Name: Poulin’s Pest Control
Position: Customer service clerk
No. of vacancies: 1
Salary: $17.00 to $19.00 hourly (To be negotiated) / 40 hours per week
Employment type: Permanent employment, Full time
Location: 707-10th St, Brandon, MB R7A 4G7

Also hiring: Nanny

Hiring: Customer service clerk

Job Description

  • The candidate will be responsible for addressing customer complaints or concerns.
  • The candidate will be responsible for answering to inquiries and providing information to customers.
  • The candidate must make arrangements for refunds and credits.
  • The candidate must explain the type and cost of services provided.
  • The candidate must issue receipts and other forms.
  • The candidate must maintain records and statistics.
  • The candidate must obtain and examine all relevant information in order to assess client feedback, inquiries, and complaints in the delivery of meaningful information and services.
  • The candidate must perform general office duties.
  • The candidate will be responsible for receiving and logging complaints.
  • The candidate will need to receive payments.
  • The candidate will be responsible for selling merchandise.

Job Requirements

  • The candidate should be fluent in English language.
  • The candidate must have a certificate of Secondary (high) school graduation.
  • Candidate having experience is an asset.

Work setting

  • The candidate should work in an urban area with a high population density.
  • The candidate should work in the private sector in any office or work area that is not open to the public in the ordinary course of business except by individual invitation.

Experience and specialization

Computer and technology knowledge

  • The candidate must be familiar with the Internet, MS Excel, MS Outlook, MS Windows, and MS Word.

Additional information

Work conditions and physical capabilities

  • The candidate should have an eye for details.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be willing to work under pressure.
  • The candidate should be required to perform repetitive tasks on frequent basis.

Benefits

  • Health, Financial, Long term and Other benefits will be provided to the selected candidate.
  • Under Health benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Paramedical services coverage.
  • Under Financial benefits, the selected candidate will receive Group insurance benefits, Life insurance, Pension plan and Registered Retirement Savings Plan (RRSP).
  • Under Long term benefits, the selected candidate will receive Long-term care insurance that covers all or part of assisted living facilities and in-home care for people 65 or older or with a chronic condition that requires constant supervision.
  • In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive Deferred Profit Sharing Plan (DPSP) and Other benefits.

How to Apply

If you are interested in applying, please utilize the provided options to submit your application.

By email

d.lane@poulins.ca

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