Customer service adviser

Southern Cross Industries Ltd. based in Edmonton, AB is inviting applications from suitable candidates for the position of Customer service adviser who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day and Morning. The position of Customer service adviser has been approved by the LMIA (Labour Market Impact Assessment).

Employer Name: Southern Cross Industries Ltd.
Position: Customer service adviser
No. of vacancies: 1
Salary: $29.00 hourly / 35 hours per week
Employment type: Permanent employment, Full time
Location: Edmonton, AB

Job Description

• The candidate will be responsible for advising clients on advertising and sales promotion strategies.
• The candidate must respond to both written and oral inquiries.
• The candidate will be responsible for addressing customer complaints or concerns.
• The candidate will be responsible for answering to inquiries and providing information to customers.
• The candidate must arrange for billing for services.
• The candidate must make arrangements for refunds and credits.
• The candidate must issue receipts and other forms.
• The candidate must maintain records and statistics.
• The candidate must order office supplies and keep inventory.
• The candidate will be responsible for receiving and logging complaints.
• The candidate will have to receive payments.
• The candidate will be responsible for maintaining and managing a digital database.
• The candidate will be responsible for answering client inquiries and providing information.
• The candidate must consult with clients after sale to provide ongoing support.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation.
• Training will be provided to the selected candidate.
• The candidate must be punctual.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent written communication skills.
• The candidate should be organised and flexible in nature.
• The candidate should be reliable.
• The candidate should be a good team player.

Additional information

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]