Cloud Support Eng II development
Amazon is inviting all the candidates to show their interest in this post of cloud support eng II. They’re looking for candidates who can fulfil all the requirements of the post. Working at this post they’re required to drive tactical & strategic projects that improve support-related processes and our customers’ technical support experience. Registration for this post has started and it will end soon.
Employer Name: Amazon
Position: Cloud Support Eng II
Salary: $69,000 to $132,000 per year
Employment Type: Full-time
Location: Toronto, Ontario, Canada
Also hiring: Cleaner
Hiring: Cloud Support Eng II development
Job Description
- Candidates working in this post are appointed to work on critical, highly complex customer problems that may span multiple AWS services.
- They’re also appointed to apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
- They’re also appointed to leverage your extensive customer support experience to provide feedback to internal teams on how to improve services.
- Candidates working in this post are appointed to write tutorials, how-to videos, and other technical articles for the developer community.
- Candidates are responsible for solving customers’ issues through a variety of customer contact channels which include web, live chat, and telephone.
- They’re also appointed to provide both self-paced and instructor-led training that helps you develop the skills required to be successful in your role.
- Candidates must have the opportunity to coach or mentor new hires, develop & present training, and participate in hiring.
Job requirement
- Candidates must attain fluency in both written and verbal Portuguese to be eligible for this post.
- They must attain 3+ years of professional technical experience working within the Internet industries focused on troubleshooting and debugging technical systems to be eligible for this post.
- Candidates must attain an MS or PhD in related fields to be eligible for this post.
- They must have dedicated experience in Cloud or Distributed computing technology including large-scale server fleet management and Hadoop environment management to be eligible for this post.
- Candidates must attain expertise in systems administration, and network administration to be eligible for this post.
- Candidates must have dedicated experience in programming and managing full application stacks from the OS up to custom applications.
- Candidates must have 3+ years of experience in CI/CD, container to be eligible for this post.
Work setting
- Candidates must attain a dedicated bachelor’s degree in Information Technology, Computer Science, Engineering, Mathematics, or equivalent technical discipline.
How to apply
All the candidates who are willing to apply will just click on the link shared below and fill out the application form. Candidates will have to make sure that the information they’ve entered in the application form must be genuine.