Call centre agent – customer service

hébergement OVH based in Montréal, QC is inviting applications from suitable candidates for the position of Call centre agent – customer service who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The candidate will also have the option of working remotely. The position of Call centre agent – customer service has been approved by the LMIA (Labour Market Impact Assessment).

Employer Name: hébergement OVH
Position: Call centre agent – customer service
No. of vacancies: 1
Salary: $42,000 annually / 40 hours per week
Employment type: Permanent employment, Full time
Location: Montréal, QC; Remote work available

Job Description

  • The candidate will be expected to access and process data.
  • The candidate will be expected to respond to customer complaints or concerns.
  • The candidate will be expected to respond to customer inquiries and provide information.
  • The candidate will be expected to set up billing for services.
  • The candidate must explain the type and cost of services provided.
  • The candidate will be expected to keep records and statistics.
  • The candidate will be responsible for receiving and logging complaints.
  • The candidate must respond to written and oral questions.

Job Requirements

  • The candidate should be fluent in French language.
  • The candidate must have a certificate or diploma from a one-year to two-year College, CEGEP, or other non-university programme.
  • The ideal candidate will have at least 2 to 3 years of experience in a related industry.
  • Fluency in Portuguese and Spanish is an asset.
  • The candidate must be punctual.
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent written communication skills.
  • The candidate should be reliable.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

  • Cover letter
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