Server – food and beverage services

Best Western Plus Norwester Hotel & Conference Centre is located at Thunder Bay, ON. The company is currently looking for applications for the role of Server – food and beverage services. We are seeking a self-disciplined individual with exceptional interpersonal skills. The chosen applicant will be required to join and begin their duties as soon as possible. The open positions are for Permanent employment or Part time job. The shift schedule encompasses shift times which include Day, Evening, Night, Weekend, Shift, Flexible Hours and Morning.

Employer Name: Best Western Plus Norwester Hotel & Conference Centre
Position: Server – food and beverage services
No. of vacancies: 2
Salary: $17.20 to $17.40 hourly (To be negotiated) / 20 to 25 hours per week
Employment type: Permanent employment, Part time
Location: Thunder Bay, ON

Also hiring: Food counter attendant

Hiring: Server – food and beverage services

Job Description

  • The candidate must be of legal age to mix and serve alcoholic beverages.
  • The candidate will be responsible for addressing customer complaints or concerns.
  • The candidate must prepare and serve specialty food at customers’ tables.
  • The candidate must present bills to customers and accept payment in cash, credit or debit cards, travellers cheques, or room billings.
  • The candidate must describe menu items, including daily specials, to customers.
  • The candidate will be responsible for enforcing provincial/territorial liquor laws and regulations.
  • The candidate will be responsible for advising on menu selection.
  • The candidate must balance cash and keep sales records.
  • The candidate must clear and clean tables, trays, and chairs.
  • The candidate must describe and advise on wine selection.
  • The candidate must greet customers, present menus, make recommendations, and answer questions about food and beverages.
  • The candidate must be able to serve food and beverages.
  • The candidate will be responsible for taking orders and relaying them to kitchen and bar staff.
  • The candidate must assist clients/guests with special needs.
  • The candidate must provide excellent customer service.

Job Requirements

  • The candidate should be fluent in English language.
  • There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
  • The ideal candidate will have at least 1 to 2 years of experience in a related industry.
  • The candidate must be able to handle weight up to 13.5 kg (30 lbs).
  • The candidate should be client focused.
  • The candidate should have effective interpersonal skills.
  • The candidate must have excellent oral communication skills.
  • The candidate should be organized and flexible in nature.
  • The candidate must be capable of acting on their own initiative.
  • The candidate should be reliable.
  • The candidate should be a good team player.

Work site environment

  • The candidate must be able to work in hot conditions.
  • The work site environment is noisy, and the candidate must be able to work with complete concentration even in such conditions.
  • The candidate must work in an environment with a high concentration of odours.

Work setting

  • The candidate should work in restaurants that are generally fast-paced and require the utmost efficiency.
  • The candidate should work in a rural area; most people live or work on farms or ranches. Hamlets, villages, towns, and other small settlements are in or surrounded by rural areas.

Credentials

Certificates, licences, memberships, and courses

  • The candidate must have Smart Serve Certification and Safe Food Handling Certificate.

Experience and specialization

Computer and technology knowledge

  • The candidate must be knowledgeable about Aloha Point of Sale (POS).

Additional information

Security and safety

  • The candidate must be bondable.

Transportation/travel information

  • The candidate must have their own transportation.
  • There is no access to public transportation.

Work conditions and physical capabilities

  • The candidate must be willing to work long hours in bending, crouching, and kneeling positions.
  • The candidate should be able to work in fast-paced busy environment.
  • The candidate should be required to handle heavy loads as part of routine work.
  • The candidate should be prepared to perform physically demanding tasks as part of their daily work.
  • The candidate must be willing to work in a standing position for extended periods of time.
  • The candidate should be willing to work under pressure.

Benefits

  • Financial and Other benefits will be provided to the selected candidate.
  • Under Financial benefits, the selected candidate will receive Gratuities and cash benefits provided by the employer for the services rendered to the organization.
  • In addition to the Financial benefits mentioned above, the selected candidate will receive other benefits, such as any accrued compensation or advantage of the executive other than accrued compensation payable on or after termination of employment under a plan, policy, or company program.

How to Apply

If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.

By email

employment@bwplusnorwester.com

Note

Please include the following while sending the application

  • Job reference number- REST002-26-25
  • Proof of the requested certifications
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