Inland Enforcement Officer – Inventory

Canada Borders Services Agency – Intelligence and Enforcement, Detentions, Immigration Holding Centre is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If a candidate needs to be accommodated during any phase of the evaluation process, he/she can use the Contact information to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

The CBSA processes millions of travelers every day – people of all ages, sizes, shapes, backgrounds, and abilities. Consequently, the company wants to increase the representation of employment equity groups in order to maintain a diverse workforce that reflects the population we serve.

We are known to be focused on hiring talented individuals from these communities to make our Agency better and continue to enhance diversity. In order to achieve our goal, we may first consider qualified candidates, who have self-declared, when applying, as belonging to one or more of the designated employment equity groups.

The CBSA is known to promote employment equity and encourage all candidates to indicate if they belong to one or more of the designated groups (women, members of visible minorities, Aboriginal peoples or persons with disabilities*).

Employer Name: Canada Border Services Agency – Intelligence and Enforcement, Detentions, Immigration Holding Centre
Position: Inland Enforcement Officer – Inventory
Positions to be filled: Number to be determined
Salary: $75,100 to $89,068 (plus an annual meal premium of $5,000)
Location: Surrey (British Columbia), Toronto (Ontario) and Laval (Québec)

Also hiring: Streetcar Maintenance

Hiring: Inland Enforcement Officer – Inventory

The Intentionality of the Process:

The selection process is designed to staff Inland Enforcement Officer positions within the Immigration Holding Centres (IHC) only and will not be used to staff other positions within CBSA.
The training associated with this position is specific to the Inland Enforcement Officer role at the Immigration Holding Centres.
Successful candidates who will be appointed to an Inland Enforcement Officer position at an Immigration Holding Centre, and wish to deploy to other position(s) in the future will be required to participate in additional training, which may include attending the CBSA College in Rigaud, QC.
The intent of this process is to create a pool of fully qualified candidates for where positions are available or vacancies are anticipated.
The created pool may be used to staff similar positions on a permanent (indeterminate) or temporary basis (specified period) only within the IHC’s.
CBSA operates IHCs in (1) Surrey, British Columbia (2) Laval, Quebec and (3) Toronto, Ontario. Future IHC or detention locations may be identified in the future.
The pools will be done on need basis

Job Requirements:

The candidates are required to hold the minimum standard which is a secondary school diploma or employer-approved alternatives
The candidates who already meet the following criteria must be accepted as meeting the secondary school diploma requirement for the FB Group only for those who were converted on an indeterminate basis to a Border Services (FB) position; or those who were appointed or deployed on an indeterminate basis to a Border Services (FB) position and have already attained a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or those who were appointed or deployed on an indeterminate basis to a Border Services (FB) position using an acceptable combination of education, training and/or experience.
The candidate should have significant and recent experience that is effectively de-escalating difficult situations within an enforcement or mental health environment
The candidate should be able to fulfill various language requirements
The candidate should possess various competencies such as Judgement, Analytical thinking, Effective Interactive, Communication, Dealing with Difficult Situations, Effective team player, Collaborate with Partners and Stakeholders, Uphold Integrity and Respect and Ability to work under pressure
For the applications to be assessed on a later date, the candidate needs to be a graduate with a degree from a recognized post-secondary institution with acceptable specialization in one of the following areas: social work, behavioral science, social services work, mental health, addictions, psycho education; or in a field related to the duties of the position
For the applications to be assessed on a later date, the candidate needs to be a graduate with a diploma from a post-secondary institution with acceptable specialization in one of the following areas: social work, behavioral science, social services work, mental health, addictions, psycho education; or in a field related to the duties of the position
The candidate needs to have experience working in a border services, correctional, policing, security, military, or emergency response environment.
The candidate needs to have experience interpreting, administering and/or enforcing the Immigration and Refugee protection Act.
The candidate needs to have experience working with ethnocultural communities or organizations.
The candidate needs to have experience working with people who experience mental health issues, behaviors or crisis
The candidate needs to have experience working with vulnerable people in a work or volunteer environment (i.e. homeless, long-term care, people in conflict with the law).
The candidate needs to have experience in crisis negotiations or mediation.
The candidate should be able to carry and use a cellular phone, and/or other mobile communication device and be available after hours on call back or stand-by basis, as required
The candidate should possess and maintain a valid unrestricted driver’s license that allows the holder to drive a motor vehicle in Canada
The candidate should be able to obtain and maintain a Secret Security clearance as per CBSA Security Standards
The candidate should be able to possess and maintain a valid Standard First Aid Certificate from a qualified provider approved by any province or territory in Canada, and as defined in Part XVI of the Canada Occupational Health & Safety Regulations
The candidate should be able to carry, use and maintain CBSA-issued defensive equipment, in accordance with the CBSA’s policies and directives, as required. (The duties of a CBSA Inland Enforcement Officer will require you to carry and use a duty firearm as well as other defensive equipment such as oleoresin capsicum (OC) spray and a baton in accordance with the CBSA’s policies and directives.
The candidate must meet and maintain the medical, behavioral, psychological and physical requirements and to recertify in the use and maintenance of the duty firearm and defensive equipment.)
The candidate should be able to wear and maintain a uniform as per the CBSA Uniform Policy and Standards of Appearance;
The candidate should be able to work overtime, as required
The candidate should have willingness to work a 24/7 rotating shift schedule or work various shifts on rotation, weekends as well as statutory holidays
The candidate should have a successful completion of the Canadian Firearms Safety Course (CFSC) and the Canadian Restricted Firearms Safety Course (CRFSC) as required
The candidate should be able to travel as requested (in Canada, Continental USA and/or International)
The candidate should have the possession of a valid Passport
The candidate should be able to obtain and maintain a Transportation Security Clearance as per the required
The candidate should be able to operate a government vehicle
The candidate should be able to accept deployments anywhere in Canada

NOTE 1: The employer-approved alternatives to a secondary school diploma are a satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience.

NOTE 2: Significant experience is defined as the experience associated with having performed a broad range of related activities which would be acquired over one consecutive year and recent is defined as experience acquired during the past five years.

NOTE 3: The terms “Aboriginal peoples”, “persons with disabilities” and “members of visible minorities” are used, to align with the terminology defined in the Employment Equity Act. The company is known to understand and recognize that candidates may prefer to use other terms.

NOTE 4: The associated training with meeting the conditions of employment may occur at a centralized location within Canada. Also, the candidates may be required to attend training at the CBSA College in Rigaud, QC, or a satellite campus throughout Canada.

Job Duties:

The candidate must be able to active case management of detainee files
The candidate should ensure static and dynamic security of detention facility
The candidate should maintain care, control and well-being of detainee population
The candidate should be able to diffuse situations through de-escalation techniques and use force as needed for conflict intervention
The candidate should make detention and/or release decisions, and/or executing authorized releases
The candidate should be able to conduct risk assessments and making recommendations on detention placement
The candidate should be able to respond to inquiries, complaints and requests from detained clients or related to contracted employees
The candidate should be able to monitor, report and interact with detainees
The candidate should be able to liaise with internal stakeholders, non-government organizations, correctional partners and contractors
The candidate should be able to review and revise internal detention procedures
The candidate should be able to assist with oversight and monitoring of contracts
The candidate should be able to complete transports of detainees by land or air, as required.

Work Environment:

The Canada Border Services Agency (CBSA) is the first point of entry for travelers and goods arriving in Canada. The company is known in effect, the face of Canada. The CBSA was established in December 2003. Its creation integrated border functions related to customs, immigration, enforcement, and food, plant, and animal inspection. Today, the company is the second-largest law enforcement organization in the country.

The CBSA is known to support both national security and economic prosperity by preventing the entry of those travelers or goods posing a potential threat to Canada while at the same time facilitating the flow of people and legitimate goods across the borders.

The company’s mandate is unique. We are a diverse, inclusive and respectful workforce. As one of the largest public service organizations in Canada, the company can offer a variety of interesting and challenging opportunities; and we take your professional development to heart.

An Overview of the Inland Enforcement Officer position at the Immigration Holding Centre:

Primarily an Inland Enforcement resource, the CBSA Officer working at an Immigration Holding Centre (IHC) reports to the assigned Manager, Intelligence & Enforcement Operations, responsible for the administration of the Detentions program and conducting activities related to operating an Immigration Holding Centre (IHC). The CBSA Officer working in an IHC is responsible for a variety of different duties including administrative, contract monitoring and reporting, detainee case management, detainee intervention and liaising with internal and external stakeholders.

The CBSA administers the Immigration and Refugee Protection Act, which allows for the arrest and detention of foreign nationals and permanent residents. Canada’s immigration laws permit the Canada Border Services Agency (CBSA) to detain individuals with an unestablished identity, for being a flight risk, and for being a danger to the public. Officers working in an IHC engage with detainees, which may include families in limited circumstances, vulnerable persons, detainees with criminality and/or mental health conditions, members of the legal community and other community supports, such as non-governmental organizations.

CBSA officers working in an IHC may be required to work a variety of different shifts that include afternoons, midnight, weekends and/or statutory holidays CBSA officers working in an IHC may be required to wear a uniform and wear defensive equipment. CBSA officers working in an IHC hold a wide range of delegated authorities under the Immigration and Refugee Protection Act (IRPA) including the authorities to arrest, detain and/or release an individual under the IRPA.

An officer working in an IHC may be the primary point of contact for the CBSA for a variety of contracted services during non-business hours. In general, contractors working within the IHC include security guards, food, medical, housekeeping and maintenance services. As such, a CBSA Officers working at an IHC are required to exercise a high degree of decision making and judgement as it relates to detainee and facilities management.

Who can apply?

People residing in Canada, and Canadian citizens and Permanent residents abroad.

The preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

When a candidate is applying to this selection process, he/she is not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Detentions is in the process of increasing its staffing complement across Immigration Holding Centres, which will house detainees of various risk profiles.

The application in this inventory will be active for 6 months. A notice that the application is about to expire will be posted to the MyJobs menu of the account, 10 days before the end of the active period. If the applicant does not take any action, the application will no longer be active and therefore no longer considered for this inventory. Should the application become inactive while the process is still open, a notice will be posted to the account indicating that the application has expired; the candidate may select the link Update my Inventory Status to reaffirm his/her interest.

How to Apply?

To submit the job application the candidate can use the official website.

All applications must be submitted electronically through the Public Service Resourcing System (PSRS) on jobs.gc.ca. If there are limitations or special circumstances preventing you from submitting your application via the PSRS online portal you must contact IHC_STAFFING_ENQUIRIES-DEMANDES_DE_RENSEIGNEMENTS_SUR_LA_DOTATION_CSI@cbsa-asfc.gc.ca prior to the closing date and receive approval to apply via an alternate means.

For information on please visit: https://www.canada.ca/en/services/jobs/opportunities/government/self-declaring-government-canada-jobs.html.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

The company is known to promote employment equity and encourages you to indicate if you belong to one of the designated groups when you apply.

Other Application Information:

The candidates are entitled to participate in the appointment process in the official language of their choice.
The candidate must provide proof of his/her education credentials. The candidate will be advised to provide the documents later in the process. In case the candidates were educated outside of Canada, the candidates must have his/her certificates and/or diplomas assessed against Canadian education standards. For more information please check the “Degree Equivalency” in the Education section above.
The communication for this application process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
The Candidates are strongly encouraged to check their email on a regular basis.
For the leave process, it is the responsibility of the candidate to notify the Departmental contact of any pre-approved leave throughout the duration of the process in order to facilitate scheduling of evaluations. One alternate date will be possible only if requested for the following reasons: Medical reasons with doctor’s certificate, Death in the immediate family, Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date), Religious reasons and/or Participation in an assessment for another selection process.

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