Information technology (IT) support technician

Comsense Inc. based in 67 Mowat Ave. suite 300, Toronto, ON M6K 3E3 is inviting applications from suitable candidates for the position of Information technology (IT) support technician who are self-motivated and have good interpersonal skills. The candidate who got selected will be required to start work as soon as possible. The vacancies refer to Permanent employment or Full time job. The shift timings include Day, Evening, Weekend, Overtime, On Call and Morning. The candidate will also have the option of working remotely.

Employer Name: Comsense Inc.
Position: Information technology (IT) support technician
No. of vacancies: 1
Salary: $28.90 hourly / 35 to 40 hours per week
Employment type: Permanent employment, Full time
Location: 67 Mowat Ave. suite 300, Toronto, ON M6K 3E3; Remote work available

Job Description

• The candidate will be responsible for responding to users who are experiencing difficulties with computer.
• The candidate must consult user guides, technical manuals, and other documents to research and implement solutions.
• The candidate will be responsible for providing advice and training to users in response to identified problems.
• The candidate must collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
• The candidate will be responsible for providing users with business system, network, and internet support in response to identified issues.
• The candidate must set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• The candidate will be responsible for managing incidents.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be accurate.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate must be well-organized.
• The candidate should be a good team player.
• The candidate must be able to multitask.
• The candidate must have excellent time management skills.

Experience and specialization

Computer and technology knowledge

• The candidate must be knowledgeable about Shell script, Device drivers, Networking security, Servers, Desktop applications and MS Active Directory.

Additional information

Transportation/travel information

• The candidate must have their own transportation.

Benefits

• Under Health Benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan, Paramedical services coverage and Vision care benefits.

How to Apply

If you are interested in applying, apply through the given options.

By email

[email protected]

Note

Please include the following while sending the application

• Cover letter