Hotel clerk
Days Inn situated in Surrey, BC is currently looking for applications for the role of Hotel clerk who is a self-motivated individual with excellent interpersonal skills. The selected candidate for this position will be expected to start work promptly. The available positions are for Permanent employment or Full time job. The timings of shifts may be Day, Evening, Early Morning and Morning.
Employer Name: Days Inn
Position: Hotel clerk
No. of vacancies: 3
Salary: $28.00 hourly / 40 hours per week
Employment type: Permanent employment, Full time
Location: Surrey, BC
Job Description
- The candidate will be responsible for registering arriving guests and assigning rooms.
- The candidate will be responsible for processing group arrivals and departures.
- The candidate must accept, cancel, and change room reservations.
- The candidate must provide information on hotel facilities and services.
- The candidate must provide general information about points of interest in the area.
- The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
- The candidate must balance cash and complete balance sheets, cash reports, and related forms.
- The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
- The candidate must adhere to emergency and safety procedures.
- The candidate must perform clerical duties such as filing, photocopying, and faxing.
- The candidate must answer the phone and relay calls and messages.
- The candidate must assist clients/guests with special needs.
- The candidate will be responsible for contacting customers and delivering requested wakeup calls.
- The candidate must perform light housekeeping and cleaning duties.
- The candidate must provide excellent customer service.
Job Requirements
- The candidate should be fluent in English language.
- The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
- The ideal candidate will have at least 1 to 2 years of experience in a related industry.
- Fluency in Panjabi is an asset.
- The candidate should be client focused.
- The candidate should have effective interpersonal skills.
- The candidate must have excellent oral and written communication skills.
- The candidate must be well-organized.
Work setting
- The candidate must work in the hotel, motel, resort, or hospitality industry.
Experience and specialization
Computer and technology knowledge
- The candidate must be familiar with the Central Reservation System (CRS).
Additional information
Transportation/travel information
- The candidate has access to public transportation.
Work conditions and physical capabilities
- The candidate should have an eye for details.
- The candidate should be able to work in fast-paced busy environment.
- The candidate should be willing to work under pressure.
How to Apply
If you wish to apply, please utilize the provided options to submit your application.
By email