Front desk agent

Mini Thni Casino Corp. situated in 888 Nakoda Way, Morley, AB T0L 1N0 is currently looking for applications for the role of Front desk agent who is a self-motivated individual with excellent interpersonal skills. The selected candidate for this position will be expected to start work promptly. The available positions are for Permanent employment or Full time job. The shift times for this position are Day, Evening, Night, Weekend, Early Morning and Morning. The LMIA (Labour Market Impact Assessment) has granted approval for the Front desk agent position.

Employer Name: Mini Thni Casino Corp.
Position: Front desk agent
No. of vacancies: 4
Salary: $17.00 to $19.00 hourly (To be negotiated) / 40 hours per week
Employment type: Permanent employment, Full time
Location: 888 Nakoda Way, Morley, AB T0L 1N0

Job Description

• The candidate will be responsible for registering arriving guests and assigning rooms.
• The candidate will be responsible for processing group arrivals and departures.
• The candidate must accept, cancel, and change room reservations.
• The candidate must provide information on hotel facilities and services.
• The candidate must provide general information about points of interest in the area.
• The candidate will be responsible for processing guest departures, calculating charges, and receiving payments.
• The candidate must balance cash and complete balance sheets, cash reports, and related forms.
• The candidate will be responsible for maintaining an inventory of vacancies, reservations and room assignments.
• The candidate must adhere to emergency and safety procedures.
• The candidate must perform clerical duties such as filing, photocopying, and faxing.
• The candidate must answer the phone and relay calls and messages.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a certificate of Secondary (high) school graduation or equivalent experience.
• The ideal candidate will have at least 1 to less than 7 months of experience in a related industry.
• The candidate should be client focused.
• The candidate should be dependable.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral communication skills.
• The candidate should have good judgemental skills.
• The candidate must be well-organized.
• The candidate should be reliable.
• The candidate should be a good team player.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with Multi-line switchboard, Central reservation systems (CRS), Spreadsheet, and the Internet.

Additional information

Work conditions and physical capabilities

• The candidate should have an eye for details.
• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work overtime if necessary.
• The candidate must be willing to work in a standing position for extended periods of time.
• The candidate should be willing to work under pressure.

Benefits

• Health, Financial, Long term and Other benefits will be provided to the selected candidate.
• Under Health Benefits, the selected candidate will receive Dental plan, Health care plan and Vision care benefits.
• Under Financial benefits, the selected candidate will receive Gratuities.
• Under Long Term Benefits, the selected candidate will receive Maternity and parental benefits.
• In addition to the Health, Financial, and Long-term benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, On-site housing options, and Variable or compressed work week.

How to Apply

If you wish to apply, please utilize the provided options to submit your application.

By email

gallan@stoneynakodaresort.com

Note

Please include the following while sending the application

• Job reference number- FD001
• Cover letter
• Highest level of education and name of institution where it was completed