Customer Service Manager

Air Canada has announced the recruitment of candidates for the post of customer service manager. They’re looking for the most deserving and eligible candidates for this post. They’re required to plan, organize, manage, and enhance Airport Customer Service functions for Cabin Environment Quality. Eligible candidates can apply for this post now.

Employer Name: Air Canada
Position: Customer service manager
Salary: $65,928 per year
Employment Type: Full-time
Location: Toronto, Ontario, Canada

Job Description

Candidates working in this post are appointed to plan and delegate daily work assignments for the airport’s ground handling staff using airport automation tools.
Candidates are also appointed to contribute to operational safety, a satisfying work environment, improved quality of service, and positive financial results for the station and the Corporation.
They’re appointed to coordinate operational activities with Leads.
They’re appointed at this post to monitor the deployment of staff in coordination with the Resource Manager and Lead as well as responsible for the effective management & deployment of facility and equipment resources.
Candidates are also appointed to anticipate, identify, and resolve service and operational problems with a results-oriented approach to performance.
They’re appointed to assume local leadership, as assigned, for specific local initiatives for process & performance improvement.
Candidates are appointed to communicate policies, procedures, and changes to staff.
They’re appointed to ensure that service standards are practised consistently maintain optimal Union relations and recognize the Union’s leadership.

Job requirement

Candidates must attain excellent interpersonal and problem-solving skills to be eligible for this post.
They must attain the ability to work under pressure, handle stressful situations and maintain flexibility.
Candidates must attain dedicated leadership skills and demonstrate interest and experience in serving the public.
They must have to ensure a strong commitment to teamwork and acquire excellent verbal and written communication skills.
They must attain the ability to work day, evening, night, and weekend shifts.
Candidates with dedicated personal Computer skills are preferred for this post.
Candidates must have suggested completion of a bachelor’s degree or academic equivalent to being eligible for this post.

Work setting

They must attain the ability to obtain security clearance in order to receive the Transport Canada Airport pass.

How to apply

Candidates who are interested in this post are requested to click on the link shared below and fill out the application form. Candidates will have to make sure that the information they’ve entered in the application form must be genuine.

Apply now