Customer Service Learning Specialist 

Air Canada has released a recruitment advertisement for hiring the best candidates for the post of customer service learning specialist. They’re appointed to provide classroom and instruction/ facilitation related to Customer Service, Initial, Regulatory, soft skills, and customer service excellence. They’re also appointed to provide coaching and operational support to front-line employees as required. Registration for this post has already started and it will end soon. 

Employer Name: Air Canada 
Position: Customer service learning specialist 
No. of vacancies:
Salary: $56,535 per year 
Employment Type: Full-time 
Location: Vancouver, BC, Canada 

Job Description 

  • Candidates are appointed to provide coaching and operational support to front-line employees when required.
  • They’re appointed to evaluate the trainee’s performance and provide timely coaching to participants.
  • They’re appointed to prepare reports on training activities when required.
  • Candidates are appointed to support scheduled training activities, training events and other training-related activities.

Job requirement 

  • Candidates must have completed a high school degree and a dedicated knowledge of adult learning methodologies. 
  • They must be a self-starter with excellent time management skills.  
  • Candidates must attain high regard for safety and attain excellent written and verbal communication skills. 
  • They must attain strong interpersonal skills and must be proficient in Airport Process for Customer Service. 
  • They must be proficient in MS Windows, Word, Excel, PowerPoint, Teams, and SharePoint. 

Work setting 

  • Candidates must have excellent attendance, punctuality, and performance records to be eligible for this post. 


  • Candidates will be allowed to get complete family insurance. 
  • Candidates will get routine medical checkups and health benefits. 
  • Proper training is also provided in the organization. 
  • The candidate will get a highly competitive pay scale. 

How to apply 

The below-discussed link will help you fill out the application form. You just need to click on the link and let the application form open on your screen. Fill out the application form with the required details and submit the form. Make sure to share genuine and certified information in the application otherwise, the registration gets cancelled. 

Apply now


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